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Total 94 questions
Exam Code: PCM                Update: Sep 14, 2025
Exam Name: Professional Certified Marketer

AMA Professional Certified Marketer PCM Exam Dumps: Updated Questions & Answers (September 2025)

Question # 1

Maynard Inc., a grocery chain, introduced a new system where customers could shop for groceries while travelling on public transportation. Using their smartphones and screens located on buses and trains, customers were able to order groceries and save time. The groceries were later delivered to their homes. In this scenario, Maynard Inc. is engaging the _____ component of the marketing mix.

A.

positioning

B.

price

C.

promotion

D.

product

E.

place

Question # 2

Which of the following is a disadvantage of outdoor marketing?

A.

It cannot be linked to detailed content.

B.

It is relatively more flexible than newspaper advertising.

C.

It offers reduced chances of repeat exposure.

D.

It is highly expensive.

E.

It offers very limited exposure time.

Question # 3

Which of the following is a feature of using an Internet marketing channel?

A.

It reduces a company's ability to personalize products.

B.

It limits a firm's market presence.

C.

It removes the need for other channels of distribution.

D.

It reduces the need to spend money on marketing.

E.

It enables companies to offer individualized offerings.

Question # 4

Which of the following is likely to be true of passive customers?

A.

They are likely to complain about the product or service.

B.

They are likely to seek negative information about products.

C.

They are likely to remain from repurchasing a product.

D.

They are likely to recommend the product to others.

E.

They are likely to seek positive feedback from friends.

Question # 5

Casey Toys, a toy company, deliberately prints a high price label on its products so that stores can sell its products at seemingly huge discounts. Casey is violating the ethical norm of _____ in the AMA Statement of Ethics.

A.

manufacturing easily consumable products

B.

fostering trust in the marketing system

C.

doing no harm

D.

creating products with no fine print

E.

erring on the side of excess information

Question # 6

Talyn Cosmetics sells high-end cosmetics that are coveted by women, but are priced out of the budgets of most average buyers. Talyn wants to enter the Arian market and is conducting market research to identify the market segment on which it should focus its strategy. Researchers send out a questionnaire to a vast pool of potential customers in Aria and analyze the results. Which of the following questions should research analysts focus on to identify the target segment?

A.

Would you choose Talyn Cosmetics over other cosmetics brands in the market? Why?

B.

Would you be interested in buying Talyn Cosmetics? What is the most you would be willing to spend on a brand of cosmetics?

C.

What is your preferred mode of purchase of cosmetics—retail stores or online?

D.

List your favorite brands of cosmetics.

E.

How old were you when you began using cosmetics?

Question # 7

In Ravonia, the telecom sector is dominated by four major service providers: Flank, Zelno, Tuhaz, and Klock. The service providers determine call rates and broadband rates using a collective strategy. They maintain uniform pricing and compete mainly on quality and service. Flank, Zelno, Tuhaz, and Klock are using a _____ strategy.

A.

deceptive reference pricing

B.

bait-and-switch

C.

horizontal price fixing

D.

manufacturer ’s suggested retail pricing

E.

price discrimination

Question # 8

If the GRP of an advertisement is 60 percent and its reach is 6 percent, what is the frequency of the ad?

A.

6

B.

54

C.

66

D.

10

E.

360

Question # 9

The second step in the marketing research project involves

A.

analysis.

B.

design.

C.

data collection.

D.

implementation.

E.

defining.

Question # 10

Which of the following is an integral aspect of the immediate environment that affects a firm?

A.

Technological factors

B.

Political factors

C.

Legal issues

D.

Competitors factors

E.

Cultural factors

Page: 1 / 10
Total 94 questions

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