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Total 44 questions
Exam Code: CPTD                Update: Dec 5, 2025
Exam Name: The Certified Professional in Talent Development

ATD The Certified Professional in Talent Development CPTD Exam Dumps: Updated Questions & Answers (December 2025)

Question # 1

A talent development (TD) professional is asked to offer training to entry-level employees on a new online software that will change many processes in their work. Which is the best way for the TD professional to prepare a learner-centered course?

A.

Research how the new online software works, collect screenshots for job aids that will be distributed during the training, and outline the training in a logical order based on the steps of the new process to match the job aids

B.

Collect information on the employees' current job functions and how the software will change their work, understand employees' fears about the new software, and research how the new software will benefit them

C.

Research how the new processes will flow, outline the training in sequential order based on the processes, and verify with subject matter experts that the content is correct

D.

Collect information on what the organization expects from employees, research commonly used terms, and understand potential barriers to learning

Question # 2

A new business has recently been formed out of a merger of two international technology start-up companies, and employees from both companies are being merged into new departments for efficiency. Which suggestion would be most useful for a talent development professional to make to the department managers as they get to know their new employees?

A.

Suggest that managers host introduction meetings and describe their plan to deliver a successful outcome to the new department

B.

Suggest that managers schedule meetings with groups of employees at the same time to facilitate informal introductions

C.

Suggest that managers schedule individual introduction meetings with each employee where they can talk without interruptions or distractions

D.

Suggest that managers send out a communication to welcome their new teams, encouraging each employee to schedule time to meet with their manager

Question # 3

What are the basic quadrants of a balanced scorecard approach?

A.

Planning, analysis, design, and control

B.

Cost, quality, time, and performance outcomes

C.

Financial, customer, internal processes, and learning and growth

D.

Revenue, profit, customer satisfaction, and employee satisfaction

Question # 4

Which learning concept is best exemplified by the question, "Why do I need to know this?"

A.

Mager's criterion-referenced instruction approach

B.

Knowles's adult learning theory

C.

Bloom's taxonomy

D.

Gagne's nine levels of learning

Question # 5

A talent development professional is developing a training course for line staff who have been promoted to a manager position for the first time. Why should relationship building be a critical component of the training course?

A.

Management is a social construct and built on a foundation of informal relationships

B.

Strong relationships among team members provide the best return on investment (ROI) for the department

C.

A sense of shared ownership and effective inclusion create the foundation of a strong team

D.

Support from key stakeholders cannot be obtained without establishing strong relationships first

Question # 6

A talent development (TD) professional has been asked to present new call center techniques to a customer service group. During a break, a participant says the information is being presented too quickly for the group to understand. Which technique should the TD professional use to monitor the situation and modify the training?

A.

Express the need for follow-up training to the manager

B.

Condense the material and only present the basic techniques

C.

Scan for audience learning reactions and adjust accordingly

D.

Administer a quiz to evaluate group knowledge of the techniques

Question # 7

A talent development (TD) professional has been tasked with training a group of managers on how to be better coaches. The managers have been in their roles for one to three years, have some prior knowledge, are self-motivated to learn, and lack guidance. What is the most effective approach for the TD professional to take?

A.

Engage learners with opportunities to practice coaching and receive feedback from peers and TD professionals

B.

Organize learners into small groups to discuss coaching ideas and receive feedback from peers

C.

Disseminate information about coaching theories to learners with explanations of what a good coach embodies

D.

Provide information about coaching and allow learners to practice coaching each other

Question # 8

A talent development (TD) professional works at a small Internet-based company. The TD professional is tasked with training a group of customer service representatives to process refunds in a new software application.

The TD professional is creating the training plan for the new software and wants to develop the learners' troubleshooting skills by incorporating unexpected complexities that staff might encounter.

The training plan is created and approved, and the TD professional develops the training materials.

The TD professional starts the training session with a short lecture, but the learners are being fairly quiet. The TD professional is worried that learners are not understanding the material but are too afraid to ask questions.

What should the TD professional do to encourage learners to ask questions?

A.

Stop at natural points and ask if there are any questions.

B.

Pause intentionally and give learners enough time to think of questions.

C.

Have learners wait to ask their questions at the end of the lecture.

D.

Pause if two or more learners are talking among themselves, and ask if they have a question.

E.

Ask learners to provide examples of situations they have experienced related to the content.

F.

Stay on schedule, thereby providing stability for the learners and making them more comfortable.

Question # 9

Which is the best step to take first when developing leadership competencies?

A.

Develop criteria to rate leaders at all levels in the organization

B.

Research key leadership skills of similar organizations

C.

Determine what leadership abilities the organization needs

D.

Determine development needs of existing leaders in the organization

Question # 10

What is the most important reason for determining an anticipated headcount of training team employees before presenting a training budget?

A.

Training headcount must be justified and approved

B.

There must be adequate time to recruit new resources

C.

The training work plan must be correlated to the headcount

D.

Labor is typically the largest training department cost

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Total 44 questions

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