ATLASSIAN Atlassian Cloud Organization Admin Certification ACP-520 Exam Dumps: Updated Questions & Answers (September 2025)

Each site in an organization must have a unique name and URL. You cannot have two sites with the same name or URL in the same organization.

ReferencesAdd a new product to your organization Update a product URL to a new URL

Converting a managed account to an unmanaged account requires changing the email address of the account to a domain that is not verified by the organization. This action can only be done for all accounts from a verified domain, not for individual accounts.

https://support.atlassian.com/user-management/docs/make-changes-to-a-managed-user-account/

Users who have access to at least one product are considered billable. In this case, Clyde, Derek, Earl, Francis, and Anne are billable users. Bob is not billable because he has not accepted the invitation to join the organization.

References = [Manage users and user tiers] and [Control how users get access to products]

To access the Project Role Browser and set a default group for a project role, Foogie must have the Administer Jira global permission, which is granted by the site admin role1. The product admin role for Jira Administration does not have this permission2. The project admin role can only manage project role members for specific projects, not the default members3. The product admin role for Confluence and the org admin role are irrelevant for this task.

References: Manage project roles, Jira Cloud site and product administration, Project permissions

When you start a site with a Premium subscription trial to a Cloud product, you automatically create a “site-admins” group that contains your account as the only member. The “site-admins” group has the site admin role, which allows you to manage the site settings, products, users, and groups. You can also add other users to the “site-admins” group if you want to delegate some of the site administration tasks.

References = Create and update groups and Manage site-level permissions

When Ravi invites a teammate to join a product, an access request is generated for that product only. If the teammate needs access to another product on the same site, they can request it themselves or Ravi can invite them again. Therefore, if Ravi wants his teammate to have access to both Confluence and Jira Software, he needs to send two invitations, resulting in two access requests.

ReferencesInvite users to your site Approve or deny product access requests

Organization insights is a feature that provides analytics and reports on your organization’s users, products, and security. You can access it from the Insights tab in your organization settings. Organization insights is available for all Atlassian cloud products and plans1.

References :

View organization insights

Atlassian Access is a subscription that connects your Atlassian cloud products to your identity provider. It allows you to enable enterprise-grade authentication features, and additional oversight, across your company domains1.

References: Understand Atlassian Access, Atlassian Access: Enhanced Cloud Data Security & Governance

When you copy data from production to a sandbox, the user permissions and groups are also copied. This means that project admins from production can access and manage the same projects in the sandbox. However, customers and agents from production cannot log into the same portals or projects in the sandbox, because we disable app links, external email notifications, and integrations with Bitbucket and Slack. Attachments and comments are also not copied to the sandbox, unless you choose to copy with media files.

References = Manage product sandboxes, Copy data to sandbox

As an organization admin, you can delete both managed and unmanaged accounts. Managed accounts are those that belong to your organization and are verified by a domain or an allowlist. Unmanaged accounts are those that do not belong to your organization and are not verified by a domain or an allowlist. Deleting an account removes the user’s access to all Atlassian products and services, and deletes their personal data.