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Total 65 questions
Exam Code: 9L0-415                Update: Oct 15, 2025
Exam Name: OS X Support Essentials 10.9

Apple OS X Support Essentials 10.9 9L0-415 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

A Safe Boot performs the following permanent actions: attempting to repair the system volume structure, deleting system KEXT caches, and deleting font caches.

A.

How can you acquire the OS X Mavericks installer?

B.

Where are the keychain files stored?

C.

Which changes are made when OS X Safe Boots?

D.

What does the master password do?

Question # 2

A FileVault 2-protected system can be unlocked using the recovery key that was generated during the FileVault 2 setup process. This key can be entered during system startup, and will allow you to reset the user's account password.

A.

How can you select a new printer driver for a configured printer?

B.

How can you unlock a FileVault 2-protected system when all user accounts have lost their passwords?

C.

How can you ensure that previously deleted items are securely erased?

D.

How can you prevent a user from installing software updates?

Question # 3

What's the security risk of enabling client sharing services?

A.

If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.

B.

Assuming the default settings for OS X, a standard user can only configure directly attached or local network printers from the Print dialog. Also, the appropriate drivers must be installed before the standard user configuring the printer.

C.

Any application that supports Auto Save and the Finder can manage document locking.

D.

If a client sharing service is compromised, an unauthorized user can control your Mac and execute unwanted applications or processes.

Question # 4

What permissions are modified by the Disk Utility Repair Permissions feature?

A.

Disk Utility is the primary application for creating and managing disk images.

B.

The master password is used to reset local account passwords.

C.

The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used to locate files and folders on the volume.

D.

The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.

Question # 5

If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.

A.

How does the IP use the MAC address to send messages between computers on a local area network (LAN)?

B.

How do the four default System Preferences categories differ?

C.

How does the keychain system help protect your information?

D.

How can you verify that DNS host name resolution is working?

Question # 6

How is the Domain Name Service (DNS) used to facilitate network naming?

A.

The OS X Mavericks installer can be downloaded from the Mac App Store for free.

B.

Keychains are used to store secrets such as resource passwords, digital certificates, and encryption keys. The keychain system can also securely store Safari AutoFill information, Internet Account settings, and secure text notes.

C.

The Archive option in the Finder creates compressed zip archive files.

D.

The DNS service is used to translate host names to IP addresses via forward lookups and translate IP addresses to host names via reverse lookups. DNS is architected as a hierarchy of worldwide domain servers. Local DNS servers provide name resolution and possibly host names for local clients. These local DNS servers connect to DNS servers higher in the DNS hierarchy to resolve both unknown host names and host local domain names.

Question # 7

The diagnostic reporting feature automatically creates a diagnostic report log any time an application crashes or hangs. The diagnostic report log can be viewed immediately, reported to Apple via the Internet, or viewed later in the /Applications/Utilities/Console application.

A.

What does the Disk Utility Verify and Repair feature do?

B.

What does OS X use bundles or packages for?

C.

What does the diagnostic reporting feature do?

D.

What happens during user logout?

Question # 8

The volume formats supported as system volumes for OS X are Mac OS Extended (Journaled) and Mac OS Extended (Journaled, Encrypted).

A.

What two volume formats are supported for an OS X system volume?

B.

What types of files are omitted from Time Machine backups?

C.

Which changes are made when OS X Safe Boots?

D.

What does OS X use bundles or packages for?

Question # 9

The Font Book application shows a small dot next to the name of any font that has duplicate resources.

A.

What happens during user logout?

B.

How is 802.1X configured on OS X systems?

C.

How can you identify duplicate fonts?

D.

How can you limit the use of Location Services?

Question # 10

How can an OS X system automatically connect to a Wi-Fi network?

A.

A new OS X system can only automatically connect to Wi-Fi networks that have no standard authentication mechanism, otherwise known as an "open network." However, a configured OS X system can automatically reconnect to authenticated Wi-Fi networks, provided that the appropriate information was saved to the Keychain system.

B.

Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.

C.

A standard user can connect to any non-WPA Enterprise Wi-Fi network via the Wi-Fi status menu. Because the system Keychain must be modified for WPA Enterprise connections, only an administrative user can establish these types of connections.

D.

The Activity Monitor application is used to monitor open processes and applications.

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Total 65 questions

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