Avaya Avaya Messaging Support Certified Exam 71801X Exam Dumps: Updated Questions & Answers (October 2025)

The Avaya IXT™ Messaging admin feature that supports not forwarding callers to their destination, even if the PIN is correct, when they are calling outside of scheduled times is the PIN schedule. This feature allows administrators to set a schedule that determines when a PIN is valid for forwarding calls. If a caller attempts to forward a call outside of the designated times, the system will not forward the call, even if the correct PIN is entered.

References: The functionality of the PIN schedule feature is outlined in Avaya’s official documentation and support resources, which provide guidance on how to configure and manage various features within the Avaya IXT™ Messaging system1.

For an Avaya IX™ Messaging High Availability installation, the following requirements are crucial:

A: The maximum round-trip latency between the voice servers and the PBX should not exceed 200 milliseconds, with an optimal latency being less than 150 milliseconds. This ensures timely communication and synchronization between the servers and the PBX.

C: All servers must have a minimum of 1 Gb/s connection to the network. This high-speed connection is necessary to handle the data throughput required for a high availability setup.

D: The maximum round-trip latency between the voice servers and the consolidated servers must not be more than 50 milliseconds. This low latency is essential for maintaining the integrity and performance of the system during failover scenarios.

References: These requirements are specified in the Avaya IX Messaging documentation and installation guides, which provide detailed information on setting up a high availability environment123.

In Avaya IX™ Messaging, theContent sync engineis the service that provides unified messaging synchronization to various email applications. It is designed to work with Google through the Gmail API, Office365 using the EWS link, and any IMAP4 compliant email application. This synchronization ensures that messages are consistent across different platforms and devices, providing a seamless user experience.References:

Avaya Messaging (previously called Avaya IX™ Messaging and Officelinx) is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail1.

Avaya Messaging includes a set of pre-designed Telephone User Interfaces (TUIs) that are intended to support legacy voicemail systems. These TUIs are designed to provide a familiar experience for users transitioning from these older systems to Avaya’s modern messaging solutions. The two legacy products supported by these TUIs are Octel Serenade and Octel Aria, which have been widely used in the past and have specific interface requirements that existing users may still be accustomed to.

References: The information about the pre-designed TUIs supporting legacy products is based on Avaya’s documentation, which outlines the compatibility and support for transitioning from legacy systems to Avaya Messaging1.

For a high availability solution catering to 2,500 Advanced users, a dedicated Content Sync Engine (CSE) Server is required. This is to ensure that the system can handle the load and provide the necessary redundancy and performance. A dedicated server offers the resources and capabilities needed to support the advanced features and user base without compromising on system reliability and efficiency.

References: The requirement for a dedicated CSE Server for a high number of advanced users is supported by Avaya’s documentation on messaging solutions and best practices for high availability environments12.

The Avaya IX™ Messaging system supports a configuration where, if SR140 fax port licenses are present, it can support up to 24 fax ports per voice server. The maximum number of fax channels that can be supported across the solution is 120. This allows for scalability and flexibility in deployment, ensuring that a sufficient number of fax channels are available to meet the communication needs of the organization.

References: The information regarding the supported fax channels with SR140 fax port licenses is based on the standard configuration and licensing details provided by Avaya for the IX™ Messaging system1.

A High Availability Avaya Messaging system is designed to support a large number of users. The system can be scaled up to support40,000 users, providing robust performance and reliability for enterprises with extensive communication needs.

References: This information is based on Avaya’s official support documents and product specifications, which detail the scalability options for Avaya Messaging in a High Availability configuration1.

Avaya Messaging release 11 utilizes various license levels to cater to different business needs and sizes. TheBasiclicense level provides core messaging functionalities, while theEnhancedlicense level offers additional features and capabilities for more complex communication requirements.

References: The licensing information for Avaya Messaging release 11 can be found in the official Avaya documentation and release notes1.

In CTI (Computer Telephony Integration), theAutomatic Number Identification (ANI)parameter allows a caller’s records to be retrieved from the database while the call is forwarded to the appropriate party. ANI provides information about the calling party’s telephone number, which can be used for various purposes such as routing the call, identifying the caller, and retrieving relevant data from databases. When a call is forwarded, the ANI information is passed alongwith the call to ensure seamless handling and accurate routing based on the caller’s identity.References:

Avaya Control Manager Overview and Specification

Avaya IX Messaging Feature Guide

Avaya Experience Platform Solution Description

Avaya Cloud Developers

Using Workspaces Experience Platform: Messaging

Avaya Documentation

When running Carbonite Availability backup software, it is essential to have additional space on the IXM Drive to ensure proper functionality and performance. The correct statement regarding the space requirement is that there should be at least 200MB of free space on the drive in addition to the space occupied by the program’s files. This space is necessary to accommodate the operational needs of the backup software, such as temporary files and buffers that may be created during the backup process.

References: The information regarding the space requirement for Carbonite Availability backup software can be found in the Avaya support documentation, which provides details on the installation and maintenance of Avaya IX Messaging and associated applications1.