Avaya Avaya IP Office Platform Implement Certified Exam 77201X Exam Dumps: Updated Questions & Answers (October 2025)

The "Incoming Call Route" (Option A) directs incoming calls to destinations (e.g., extensions, hunt groups) based on criteria like DID or time profiles. Option B is for ARS, Option C is for Voicemail Pro, and Option D is for SSA—not incoming routing.References: Avaya IP Office Incoming Call Route Configuration Guide.

The TCM8 card (Option B) supports up to 8 digital stations (e.g., Avaya 1400/9500 series phones) on the IP500 V2. Option A (Phone 8) is for analog phones, Option C (ATM4) is for analog trunks, and Option D (PRI 30) is for PRI trunks.References: Avaya IP Office IP500 V2 Installation Manual.

Each VCM32 card supports 32 VoIP calls, so two VCM32 cards on an IP500 V2 support 64 simultaneous calls (Option B). Options A, C, and D reflect incorrect totals for this configuration.References: Avaya IP Office IP500 V2 Installation Manual.

IP Office supports both H.323 and SIP protocols for IP phone registration (Option C). H.323 is used by older Avaya IP phones (e.g., 1600 series), while SIP is supported for newer models (e.g., J100 series) and third-party devices, offering flexibility. Option D (SNMP) is unrelated to phone registration.References: Avaya IP Office IP Endpoint Configuration Guide.

Call Intrusion (Option A) allows a user to join an active call (e.g., for supervision) using a feature code, subject to permissions. Option B answers ringing calls, Option C records calls, and Option D redirects calls—none involve barging in.References: Avaya IP Office Feature Code Guide.

The one-X Portal (Option B) provides a web-based interface where users can see the presence status (e.g., available, busy) of other IP Office users, enhancing collaboration. Option A (SoftConsole) is for call handling, Option C (Voicemail Pro) is for voicemail, and Option D (System Status) is for system monitoring—not user presence.References: Avaya IP Office one-X Portal User Guide.

The default system password for IP Office Server Edition is "password" (Option A), used for initial administrative access (e.g., Web Control). Options B, C, and D are either OS-level or unrelated defaults.References: Avaya IP Office Server Edition Installation Guide.

Call Hold (Option A) allows a user to pause a call and retrieve it from the same phone using a button or code. Option B (Call Park) holds calls for retrieval from any phone, Option C transfers calls, and Option D answers ringing calls—not holding.References: Avaya IP Office Feature Code Guide.

SoftConsole is a PC-based application for IP Office, typically used by receptionists or operators to manage calls. Option A, "SoftConsole works in conjunction with physical telephone," is correctbecause it complements a physical IP Office phone, providing a graphical interface to handle call transfers, hold, and directory lookups while relying on the phone for audio. Option B is incorrect as SoftConsole is Windows-based, not Linux. Option C (VoIP) is misleading; SoftConsole manages calls but does not provide VoIP audio itself. Option D is wrong as SoftConsole supports a single user per instance, but multiple instances can run if licensed, not limited to two.References: Avaya IP Office SoftConsole User Guide.

The one-X Portal (Option B) allows users to initiate calls from their PC via click-to-dial functionality, integrating with their extension. Option A (SoftConsole) is for receptionists, Option C (Voicemail Pro) is for voicemail, and Option D (Web Manager) is for administration—not call initiation.References: Avaya IP Office one-X Portal User Guide.