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Total 57 questions
Exam Code: 78201X                Update: Dec 5, 2025
Exam Name: Avaya IP Office Platform Support Certified Exam

Avaya Avaya IP Office Platform Support Certified Exam 78201X Exam Dumps: Updated Questions & Answers (December 2025)

Question # 1

Which configuration area must be configured for the Hot Desking user?

A.

Services

B.

Extension

C.

User Rights

D.

Telephony-Supervisor Settings

Question # 2

In the Distributed Voicemail Pro and the Central Voicemail Pro, what protocol do they use to communicate with each other?

A.

Session Initiation Protocol (SIP)

B.

Primary Rate Interface (PRI)

C.

Routing Information Protocol version 2 (RIPv2)

D.

Small Community Network (SCN)

Question # 3

Which statement about the Linux OS for IP Office is true?

A.

IP Office system configurations can be completed using either the Linux command line or a GUI interface.

B.

The Linux OS is an optional component that can be installed after IP Office Server Edition installation.

C.

The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.

D.

The base operating system installed is CentOS.

Question # 4

Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)

A.

Office Worker User

B.

Power User

C.

Basic User

D.

Remote Worker User

Question # 5

When creating a Short Code to connect to a Voicemail Pro start point, which Short Code feature should you use to ensure correct execution?

A.

Voicemail Call

B.

Voicemail Off

C.

Voicemail On

D.

Voicemail Node

Question # 6

If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A.

Debug Manager on DTE port

B.

Debug View with default filters

C.

System Monitor with ISDN L3 filter options enabled

D.

SSA Snapshot

Question # 7

When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

A.

The current time and date of the IP Office system.

B.

The software version and patch level of the IP Office system.

C.

The CPU and memory utilization of the IP Office system.

D.

The number of active calls and the call status on the IP Office system.

Question # 8

When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?

A.

SSA Snapshot

B.

Debug View with default filters

C.

Debug Manager on DTE port

D.

System Monitor with enabled ISDN L3 filter options.

Question # 9

A customer's primary number is directed to the VM: Main destination in the incoming call route menu. Where should you look to ensure that these calls are being routed correctly?

A.

Voicemail Pro Modules

B.

Auto Attendant Menus

C.

Hunt Group Configuration

D.

User Extension Settings

Question # 10

You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running. Which application should you use, and what steps would you take to confirm the status of the applications?

A.

Web Manager Application, navigate to the System Status > Applications menu and check for the status of Voicemail Pro and one-X® Portal.

B.

Monitor Application, check the status of the applications on the home screen dashboard.

C.

Manager Application, navigate to the Server > Applications menu and check the status of Voicemail Pro and one-X® Portal.

D.

Application Server, log in and run a command to check the status of the applications.

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Total 57 questions

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