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Total 19 questions
Exam Code: 78950X                Update: Jul 4, 2025
Exam Name: Avaya Contact Center Select Implementation and Maintenance Exam

Avaya Avaya Contact Center Select Implementation and Maintenance Exam 78950X Exam Dumps: Updated Questions & Answers (July 2025)

Question # 1

A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)

A.

Partitions

B.

Element Manager login

C.

Access class

D.

Basic Launchpad rights

E.

Windows group security

Question # 2

Which statement about the function of the Access Class In Access and Partition Management Is true?

A.

The Access Class will prevent a user from modifying skillset properties.

B.

An Access Class will limit the Launchpad links a user may access.

C.

The Access Class will be used to limit the user to report on specific contact center agents.

D.

Access Classes will be used to limit a user to specific report groups.

Question # 3

Which type of activity code requires skillsets to be assigned?

A.

Post Call Processing Reason code

B.

Not Ready Reason code

C.

Activity code

D.

Walk Away Reason code

Question # 4

To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition

Which deployment type does this represent?

A.

Software Appliance option

B.

Hardware Appliance option

C.

DVD option

D.

Trunkey option

Question # 5

A call variable is useful because of which two characteristics? (Choose two.)

A.

Only call variables of type Integer can be used as wild variables.

B.

Their values can be changed during a call session to serve as a collector for caller entered information.

C.

They can be assigned a range of values when they are created in the variable editor.

D.

They can be changed from call variable to global variable during a call session.

Question # 6

What is the correct URI format for a controlled directory number 3200?

A.

sip:3200@sip:avaya.com

B.

3200@sip:avaya.com

C.

sip:3200.sip.avaya.com

D.

sip:3200@avaya.com

Question # 7

Which deployment option includes a Microsoft Windows Server Standard Edition product license key?

A.

PVI Deployment

B.

Hardware Appliance Deployment

C.

DVD Deployment

D.

Software Appliance Deployment

Question # 8

Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?

A.

ACCS, Configuration component

B.

ACCS, Contact Center Manager component

C.

IP Office Web Manager

D.

IP Office System Status

Question # 9

Which two parameters does the Avaya Aura® Media Server (AAMS) default locale setting control? (Choose two.)

A.

The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts

B.

The language for the User Interface

C.

The locale used for default prompts and announcements

D.

The keyboard requirements

Question # 10

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

A.

CCMA

B.

CCMS

C.

CCMM

D.

CCT

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Total 19 questions

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