‘A high degree of skill or expertise’
The abbreviation ‘SOP’ stands for:
Disclose, distance, delegate, …?
You have invited quotations for some building maintenance work to be done at your organisational headquarters. Your sister has recently taken up a position as Head of Marketing at one of the firms which has quoted for the work. What should you do?
‘Expediting’ is:
Regarding quality management, how many defects?
A common term to describe an approach to settling contractual disagreements:
The usefulness of lifetime costing is for decision-making about whether to acquire an asset with an expected:
OTIF stands for:
Which one of the following is least likely to be an effective measure of internal customer service?