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CSA Practice Test Questions Answers

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Exam Name:
ServiceNow Certified System Administrator
Questions:
427 Q&As With Explanation
Update:
04-Jul-2025
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CSA Dumps Inclues:

  •   Total Questions: 427 Q&A's
  •   Single Choice: 343 Q&A's
  •   Multiple Choice: 83 Q&A's
  •   Fill in the Blanks: 1 Q&A's
Go To CSA Questions

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ServiceNow Certified System Administrator Study Guide to the CSA Exam Questions

Earning the ServiceNow Certified System Administrator (CSA Practice Questions) credential validates your mastery of the ServiceNow platform, propelling you to the forefront of digital transformation. This prestigious badge showcases your expertise in configuring, implementing, and maintaining ServiceNow systems, paving the way for exciting career opportunities.

Skills Measured:

The CSA exam assesses your expertise in various areas, including:

  • User Interface and Navigation: Understand the ServiceNow interface, lists, forms, and branding.
  • Collaboration: Utilize Connect Chat, Tasks, and other collaboration tools effectively.
  • Database Administration: Master Dumpscollection data schema, the Configuration Management Database (CMDB), and application/access control.
  • Platform Implementation: Implement best practices in rolling out ServiceNow, including user roles, groups, and other foundational concepts.
  • Business Logic: Configure workflows, business rules, and other automation tools to streamline processes.
  • Self-Service & Process Automation: Understand knowledge management, the service catalog, and the basics of workflow design.
  • Introduction to Development: Gain initial insight into scripting basics, migration, and integration techniques.

Exam Details:

  • Format: Computer-based, multiple-choice questions – assess your theoretical knowledge and application of concepts.
  • Number of Questions: Approximately 60 questions in 90 minutes – demonstrate efficient time management and problem-solving skills.
  • Passing Score: 70% – showcase a high level of competency in ServiceNow administration.
  • Language: English (with additional languages offered in select locations) – brush up your language skills if needed.

Exam Topics:

The CSA exam delves deeper into various functionalities and best practices, such as:

  • Implementing user profiles, groups, and access controls for secure system access.
  • Customizing forms and views to optimize data capture and presentation.
  • Creating workflows and business rules to automate repetitive tasks and streamline processes.
  • Managing incident tickets and service requests through ServiceNow ticketing systems.
  • Generating reports and dashboards to analyze system performance and identify improvement opportunities.
  • Understanding core application modules like Change Management, Problem Management, and Asset Management.
  • Utilizing integration tools to connect ServiceNow with other enterprise systems.

Resources for Success:

  • ServiceNow Certified System Administrator Mainline Certified System Administrator Exam Blueprint: Dumpscollection guide outlining the exam topics and specific objectives.
  • Welcome to ServiceNow and ServiceNow Administration Fundamentals courses: Authorized training courses providing comprehensive instruction and hands-on labs.
  • Practice Exams: Test your knowledge and identify areas for improvement with simulated exams.
  • ServiceNow Documentation: Familiarize yourself with the official ServiceNow documentation and resources.
  • Hands-on Experience: Set up your own personal ServiceNow instance or seek volunteer opportunities to gain practical experience.

Preparation Tips:

  • Master the Fundamentals: Dumpscollection Ensure a strong understanding of core ServiceNow platform concepts and functionalities.
  • Utilize Diverse Resources: Combine official learning materials with practice exams, labs, and community resources for a comprehensive learning experience.
  • Focus on Hands-on Practice: Get comfortable navigating the ServiceNow interface, configuring workflows, and managing data in a practical setting.
  • Develop Time Management Skills: Practice completing tasks within the exam timeframe to manage your time effectively.
  • Stay Updated: Track recent ServiceNow platform updates, features, and best practices to be fully prepared.

What is the ServiceNow Certified System Administrator (CSA) certification? 

The ServiceNow Certified System Administrator (CSA) certification is a credential that validates an individual’s knowledge and skills in ServiceNow administration. This certification is intended for professionals who have experience in ServiceNow administration and are looking to advance their skills and knowledge.

What is the CSA exam dumps? 

The CSA dumps is the ServiceNow Certified System Administrator exam. It is a proctored exam that tests the skills of candidates in ServiceNow administration. The exam is designed to test the candidate’s ability to configure and manage Dumpscollection ServiceNow Exams, as well as their ability to troubleshoot common issues.

What are the system requirements for the CSA exam dumps? 

Candidates must have a desktop or laptop computer with a webcam, microphone, and a reliable internet connection. The computer must be running a supported operating system and web browser.

How much does the CSA exam cost? 

The CSA exam costs $40 USD.

What is the passing score for the CSA exam? 

The passing score for the CSA exam is 70%.

What is the format of the CSA exam Questions and answers? 

The CSA exam is a proctored exam that consists of 60 multiple-choice questions. The exam is timed and candidates have 90 minutes to complete the exam.

working with ServiceNow administration and be proficient in ServiceNow configuration and management.

What is the difficulty level of the CSA exam? 

The CSA exam is considered to be of intermediate difficulty. Candidates are expected to have a good understanding of ServiceNow concepts and be able to work with ServiceNow in a production environment.

Can Dumpscollection help me pass the CSA exam?

Absolutely! We meticulously craft practice questions mirroring the real exam format and content, giving you valuable insights into the types of tasks you'll encounter and boosting your ServiceNow mastery. Think of it as your ultimate training ground for mastering administration concepts and demonstrating practical skills.

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