Cisco Cisco AppDynamics Professional Implementer(CAPI) 500-430 Exam Dumps: Updated Questions & Answers (September 2025)

The AppDynamics REST API for retrieving metrics allows you to get values generated for metrics by specifying the path of the metric and the time frame for the data1. The following statements are true regarding this API12:

Metrics can be retrieved for a fixed time range. You can use the time-range-type parameter to specify a fixed time range such as BEFORE_NOW, AFTER_TIME, or BETWEEN_TIMES. You can also use the duration-in-mins parameter to specify the length of the time range in minutes.

Wildcards can be used in the REST API metric path. You can use the asterisk () character as a wildcard to match any metric name or part of a metric name. For example, you can use the metric path Business Transaction Performance|Business Transactions||*|Average Response Time (ms) to retrieve the average response time for all business transactions in all tiers. References: Retrieve Metric Data, Retrieve Metric Hierarchy

To install a .NET Agent patch, which is a minor update to the existing .NET Agent version, you do not need to uninstall the old agent or restart the machine. You only need to follow these steps:

Download the .NET Agent patch from the AppDynamics Download Center.

Launch an elevated command prompt with full administrator privileges.

Execute the Installer.bat file from the patch archive. The batch file installs the patch and starts the AppDynamics Agent Coordinator service.

Restart the instrumented applications, such as IIS, Windows services, or standalone applications.

References: .NET Agent and How do I deploy a .NET Agent? in the AppDynamics documentation and community.

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, when updating the Database Agent, you need to follow these steps12:

Stop the agent as described for your specific installation in Start and Stop the Database Agent.

Make a copy of the existing agent directory, . Backing up allows you to revert to the previous agent installation if you need to. You can also copy over the controller-info.xml configuration file to the new installation to ensure the agent configuration is maintained.

Install the Database Agent as described for your specific installation in Administer the Database Agent.

Copy the \conf\controller-info.xml file to the new installation directory, \conf. To ensure the agent configuration is maintained, copy the \conf\controller-info.xml file to the new installation directory, \conf.

Start the new agent. See Start and Stop the Database Agent.

Verify the Database Agent Installation. See Verify the Database Agent Installation.

Therefore, the correct statements are:

The Database Agent must be stopped and restarted during the upgrade. (A)

Controller-info.xml is the only file that needs to be migrated from the previous agent to the new agent. (D)

The incorrect statements are:

If the agent is moved to a new location during the upgrade, the AppDynamics Controller must be reconfigured to reference the new location of the agent. (B) This is not true because the controller-info.xml file contains the information about the Controller host, port, account name, access key, and SSL settings. As long as this file is copied to the new agent location, the Controller does not need to be reconfigured.

All data collectors created from the previous agent must be migrated to the new agent. © This is not true because the data collectors are configured on the Controller UI, not on the agent. The agent collects the metrics from the databases and sends them to the Controller. The data collectors do not need to be migrated to the new agent.

After the Database Agent is upgraded, the AppDynamics Controller must be restarted. (E) This is not true because the Controller does not depend on the agent version. The agent and the Controller are compatible as long as they meet the Agent and Controller Compatibility requirements.

References:

1: Upgrade the Database Agent - AppDynamics

2: Release Upgrade Checklist for Database Agents - AppDynamics

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the two recommendations for servers in an Events Service Cluster are:

Should be on the same local network ©: This is a valid recommendation because the Events Service Cluster is based on Apache Cassandra, which is a distributed database that relies on network communication between the nodes. Having the servers on the same local network reduces the network latency and improves the performance and reliability of the cluster. The network bandwidth should be at least 1 Gbps, and the network firewall should allow the required ports for the Events Service Cluster12.

Should have identical hardware specifications (D): This is a valid recommendation because the Events Service Cluster is horizontally scalable, which means that the nodes share the data storage and processing load equally. Having identical hardware specifications for the servers ensures that the cluster is balanced and efficient, and avoids performance bottlenecks or failures due to hardware differences. The hardware specifications should meet the minimum requirements for the Events Service Cluster, such as CPU cores, RAM, disk space, and disk type12.

The incorrect options are:

Should be installed using the same user account (A): This is not a valid recommendation because the Events Service Cluster does not require the same user account for installation. The user account that is used to install the Events Service Cluster should have sudo privileges on the target hosts, but it does not have to be the same for all the hosts. The user account that is used to run the Events Service Cluster should have read and write permissions on the installation directory, but it does not have to be the same for all the hosts either12.

Should have eight or more CPU cores (B): This is not a valid recommendation because the Events Service Cluster does not require eight or more CPU cores for the servers. The minimum requirement for the CPU cores is four, and the recommended requirement is six. Having more CPU cores may improve the performance of the cluster, but it is not a mandatory recommendation12.

Should be running the same operating system version (E): This is not a valid recommendation because the Events Service Cluster does not require the same operating system version for the servers. The Events Service Cluster supports various Linux operating systems, such as CentOS, Red Hat, Ubuntu, and SUSE. The operating system version should be compatible with the Events Service version, but it does not have to be the same for all the hosts12.

References:

1: Events Service Requirements - AppDynamics

2: Events Service Deployment - AppDynamics

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the recommended way to add capacity to the Events Service cluster is to add nodes running on machines with identical hardware matching the existing nodes12. This will increase the data storage, replication, and redundancy of the cluster, as well as the processing power for queries. The Events Service cluster is horizontally scalable, so nodes can be added as your data storage requirements grow32. The Events Service must run on dedicated machines with identical directory structures, user account profiles, and hardware profiles1. For heap space allocation, AppDynamics recommends allocating half of the available RAM to the Events Service process, with a minimum of 7 GB up to 31 GB1. Solid-state drives (SSD) can significantly outperform hard disk drives (HDD), and are therefore recommended for production deployments1.

The incorrect options are:

Add a new Events Service cluster to share the load. (A) This is not recommended because it will create additional complexity and overhead for managing multiple clusters and routing data and queries to the appropriate cluster. It will also require more license units to enable analytics on multiple clusters.

Add more storage to the master nodes of the cluster. © This is not recommended because it will not increase the data replication and redundancy of the cluster, nor the processing power for queries. It will also create an imbalance in the cluster, as the master nodes will have more storage than the worker nodes, which may affect the performance and stability of the cluster.

Add more storage to as many of the existing nodes as possible. (D) This is not recommended because it will not increase the data replication and redundancy of the cluster, nor the processing power for queries. It will also create an imbalance in the cluster, as some nodes will have more storage than others, which may affect the performance and stability of the cluster.

References:

1: Cisco AppDynamics Professional Implementer (500-430)

2: Events Service Requirements - AppDynamics

3: Events Service Deployment - AppDynamics

4: Events Service Deployment - AppDynamics

The AppDynamics standalone Machine Agent is a Java program that runs on a host machine and collects hardware and infrastructure metrics, such as CPU, memory, disk, and network usage. The Machine Agent can also perform additional functions, such as:

Acting as a forwarder for analytics events: The Machine Agent can be configured to forward business transaction, log, browser, mobile, and synthetic events from the application agents to the AppDynamics Events Service, which is a distributed, scalable data store for analytics data. The Machine Agent can also forward custom events from the SDK or API to the Events Service. This allows you to use the AppDynamics Analytics features, such as dashboards, queries, funnels, and metrics, to analyze the performance and behavior of your applications and users12.

Starting an HTTP listener for custom metrics: The Machine Agent can be configured to start an HTTP listener that can receive custom metrics from external sources, such as scripts, tools, or other applications. The Machine Agent can then report these custom metrics to the AppDynamics Controller, where youcan view them in the Metric Browser or use them in health rules, policies, or dashboards. This allows you to monitor any aspect of your system that is not covered by the default Machine Agent metrics34.

The other statements are false because:

B. The Machine Agent cannot send SNMP alerts. The Machine Agent can only receive SNMP traps from external sources and report them as events to the AppDynamics Controller. The AppDynamics Controller can send SNMP alerts to external systems based on health rule violations or events, but this is not a function of the Machine Agent5 .

C. The Machine Agent cannot communicate with multiple AppDynamics Controllers. The Machine Agent can only communicate with one Controller at a time, which is specified in the controller-info.xml file in the agent configuration directory. If you want to monitor the same host machine with multiple Controllers, you need to install multiple Machine Agents on the same machine, each with a different Controller configuration and port number .

D. The Machine Agent cannot restart itself if it goes down. The Machine Agent does not have a built-in mechanism to automatically restart itself in case of a failure or a crash. You need to use an external tool or script to monitor the Machine Agent process and restart it if necessary. Alternatively, you can use the AppDynamics Agent Installer to deploy the Machine Agent as a service, which can be configured to restart automatically on failure .

References: Analytics Agent, Analytics Data, HTTP Listener, Custom Metrics, SNMP Trap Alerting Integration, [SNMP Integration], [Machine Agent Configuration Properties], [Install the Machine Agent], [Agent Installer], [Start and Stop the Machine Agent]

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the two reasons for the missing correlated server-side snapshots are:

Server has set the HttpOnly flag on all cookies. (A) This is a valid reason because the HttpOnly flag is a security feature that prevents client-side scripts from accessing the cookies. However, the AppDynamics JavaScript Agent relies on the cookies to correlate the browser snapshots with the server-side snapshots. The JavaScript Agent injects a cookie named _appdyn_browser into the browser requests, which contains the correlation information. If the server sets the HttpOnly flag on all cookies, including the _appdyn_browser cookie, the JavaScript Agent cannot read or modify the cookie, and the correlation fails. To enable the correlation, the server should not set the HttpOnly flag on the _appdyn_browser cookie12.

Server-side application is not instrumented with server agent. (E) This is a valid reason because the server-side snapshots are collected by the AppDynamics app agents that instrument the application servers. The app agents monitor the business transactions that are executed by the server-side application, and capture the execution context, call graphs, errors, and metrics. If the server-side application is not instrumented with the app agent, the server-side snapshots are not available, and the correlation fails. To enable the correlation, the server-side application should be instrumented with the app agent that is compatible with the application server and the Controller34.

The incorrect options are:

Correlated server-side snapshots work only for .NET Applications. (B) This is not a valid reason because the correlated server-side snapshots work for any application server that is instrumented with the AppDynamics app agent, not only for .NET applications. The AppDynamics platform supports various application servers, such as Java, .NET, PHP, Node.js, Python, and C/C++. The app agents collect the server-side snapshots for the business transactions that are executed by the application server, regardless of the programming language or framework34.

Correlated snapshots are visible only if the injection mechanism is Automatic. © This is not a valid reason because the correlated snapshots are visible regardless of the injection mechanism. The injection mechanism refers to the way the AppDynamics JavaScript Agent is inserted into the web pages. There are two injection mechanisms: Automatic and Manual. The Automatic injection mechanism uses the app agent to inject the JavaScript Agent into the web pages that are served by the application server. The Manual injection mechanism requires the user to manually insert the JavaScript Agent into the web pages. Both injection mechanisms support the correlation of the browser snapshots and the server-side snapshots, as long as the JavaScript Agent and the app agent are configured correctly .

Correlated snapshots are visible only if browser is Chrome. (D) This is not a valid reason because the correlated snapshots are visible regardless of the browser. The AppDynamics JavaScript Agent supports various browsers, such as Chrome, Firefox, Safari, Edge, and Internet Explorer. The JavaScript Agent collects the browser snapshots for the web pages that are loaded by the browser, and correlates them with the server-side snapshots, regardless of the browser type or version .

Correlated server-side snapshots are visible only if Java version is 1.7+. (F) This is not a valid reason because the correlated server-side snapshots are visible regardless of the Java version. The AppDynamics Java Agent supports various Java versions, such as 1.5, 1.6, 1.7, 1.8, and 11. The Java Agent collects the server-side snapshots for the business transactions that are executed by the Java application server, and correlates them with the browser snapshots, regardless of the Java version or vendor .

References:

1: Browser Snapshots - AppDynamics

2: Troubleshoot Browser RUM - AppDynamics

3: Transaction Snapshots - AppDynamics

4: Supported Environments and Versions - AppDynamics

[5]: Browser Real User Monitoring - AppDynamics

[6]: Set Up and Configure Web EUM - AppDynamics

[7]: Browser Support - AppDynamics

[8]: Java Agent - AppDynamics

[9]: Java Supported Environments - AppDynamics

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the minimum recommended number of nodes for a redundant Events Service is three ©. The Events Service is a distributed database that stores and processes the analytics data collected by the AppDynamics platform. The Events Service cluster consists of multiple nodes that share the data load and provide fault tolerance and high availability. The minimum number of nodes for a functional Events Service cluster is one, but this is not recommended for production environments, as it does not provide any redundancy or resilience. The minimum number of nodes for a redundant Events Service cluster is three, as this allows the cluster to tolerate the failure of one node without losing any data or availability. The recommended number of nodes for a redundant Events Service cluster is five or more, as this provides better performance and scalability12.

The incorrect options are:

1 (A): This is not a valid option because a single-node Events Service cluster does not provide any redundancy or resilience. If the node fails, the cluster becomes unavailable and the data is lost. A single-node Events Service cluster is only suitable for testing or development purposes, not for production environments12.

2 (B): This is not a valid option because a two-node Events Service cluster does not provide sufficient redundancy or resilience. If one node fails, the cluster becomes unstable and may lose data or availability. A two-node Events Service cluster is not recommended for production environments12.

4 (D): This is not a valid option because a four-node Events Service cluster is not optimal for redundancy or resilience. A four-node Events Service cluster has an even number of nodes, which may cause a split-brain scenario, where the cluster is divided into two equal partitions that cannot communicate with each other. This may result in data inconsistency or unavailability. A four-node Events Service cluster can be improved by adding a fifth node to avoid the split-brain scenario12.

References:

1: Events Service Deployment - AppDynamics

2: Events Service Requirements - AppDynamics

To add a custom extension to a Machine Agent, you need at least three artifacts: a directory, a jar or script file, and a monitor.xml file12. The directory is where you place your extension files under the /monitors directory. The jar or script file is the executable file that collects and reports the custom metrics to the Machine Agent. The monitor.xml file is the configuration file that defines the name, frequency, and parameters of your extension. You can also optionally include other files such as libraries, configuration files, or templates for yourextension12. References: Build a Monitoring Extension Using Scripts, Extensions and Custom Metrics

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the correct method to perform a NET Agent upgrade is to perform the agent upgrade on the application server host by running the MSI Installer Package12. This method will install updated agent files and maintain legacy configurations. You do not need to uninstall the old agent first when you upgrade from the NET Agent >= 3.9, except for patch releases. You need to stop IIS, instrumented Windows services, and instrumented standalone applications before running the MSI Installer Package. You also need to launch an elevated command prompt with full administrator privileges and specify youraccount access key for single-tenant Controller accounts. After the installation, you need to restart Windows services and standalone applications.

The incorrect options are:

Perform the agent upgrade on a remote server host by using the AppDynamics Controller REST API. (B) This is not a valid method for upgrading the NET Agent, because the AppDynamics Controller REST API does not provide any endpoint for agent installation or upgrade. The REST API is mainly used for retrieving or updating configuration data, metrics, events, snapshots, and other information from the Controller3.

Perform the agent upgrade on the application server host by running the Agent Configuration Utility. © This is not a valid method for upgrading the NET Agent, because the Agent Configuration Utility is a tool for modifying the agent configuration after installation, not for installing or upgrading the agent. The Agent Configuration Utility allows you to change the Controller connection settings, the agent logging level, the proxy settings, and other advanced options4.

Perform the agent upgrade via the AppDynamics Controller UI. (D) This is not a valid method for upgrading the NET Agent, because the AppDynamics Controller UI does not provide any feature for agent installation or upgrade. The Controller UI is mainly used for monitoring, analyzing, and troubleshooting the performance of the applications, business transactions, tiers, nodes, and other entities that are instrumented by the agents5.

References:

1: Upgrade the .NET Agent for Windows - AppDynamics

2: Release Upgrade Checklist for .NET Agents - AppDynamics

3: REST API - AppDynamics

4: Configure the .NET Agent - AppDynamics

5: AppDynamics Application Performance Monitoring Platform - AppDynamics