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Total 253 questions
Exam Code: 220-1102                Update: Jul 18, 2026
Exam Name: CompTIA A+ Certification Core 2 Exam

CompTIA CompTIA A+ Certification Core 2 Exam 220-1102 Exam Dumps: Updated Questions & Answers (July 2026)

Question # 1

A systems administrator at a small company wants to discretely access user machines and verify patch levels without users noticing. Which of the following remote access technologies should the administrator use?

A.

RDP

B.

MSRA

C.

SSH

D.

VNC

Question # 2

While trying to repair a Windows 10 OS, a technician receives a prompt asking for a key. The technician tries the administrator password, but it is rejected. Which of the following does the technician need in order to continue the OS repair?

A.

SSL key

B.

Preshared key

C.

WPA2 key

D.

Recovery key

Question # 3

A user lost a company tablet that was used for customer intake at a doctor's office. Which of the following actions would BEST protect against unauthorized access of the data?

A.

Changing the office's Wi-Fi SSID and password

B.

Performing a remote wipe on the device

C.

Changing the user's password

D.

Enabling remote drive encryption

Question # 4

A user is no longer able to start the OS on a computer and receives an error message indicating there is no OS found. A technician reviews the audit logs and notes that the user's system posted a S.M.A.R.T. error just days before this issue. Which of the following is the MOST likely cause of this issue?

A.

Boot order

B.

Malware

C.

Drive failure

D.

Windows updates

Question # 5

A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the

available RAM?

A.

The system is missing updates.

B.

The systems utilizing a 32-bit OS.

C.

The system's memory is failing.

D.

The system requires BIOS updates.

Question # 6

A technician is finalizing a new workstation for a user. The user's PC will be connected to the internet but will not require the same private address each time. Which of the following protocols will the technician MOST likely utilize?

A.

DHCP

B.

SMTP

C.

DNS

D.

RDP

Question # 7

A kiosk, which is running Microsoft Windows 10, relies exclusively on a numeric keypad to allow customers to enter their ticket numbers but no other information. If the kiosk is idle for four hours, the login screen locks. Which of the following sign-on options would allow any employee the ability to unlock the kiosk?

A.

Requiring employees to enter their usernames and passwords

B.

Setting up facial recognition for each employee

C.

Using a PIN and providing it to employees

D.

Requiring employees to use their fingerprints

Question # 8

A technician needs to transfer a file to a user's workstation. Which of the following would BEST accomplish this task utilizing the workstation's built-in protocols?

A.

VPN

B.

SMB

C.

RMM

D.

MSRA

Question # 9

A user rotates a cell phone horizontally to read emails, but the display remains vertical, even though the settings indicate autorotate is on. VT1ich of the following will MOST likely resolve the issue?

A.

Recalibrating the magnetometer

B.

Recalibrating the compass

C.

Recalibrating the digitizer

D.

Recalibrating the accelerometer

Question # 10

A user receives an error message from an online banking site that states the following:

Your connection is not private. Authority invalid.

Which of the following actions should the user take NEXT?

A.

Proceed to the site.

B.

Use a different browser.

C.

Report the error to the bank.

D.

Reinstall the browser.

Question # 11

A technician installed Windows 10 on a workstation. The workstation only has 3.5GB of usable RAM, even though the technician installed 8GB. Which of the following is the MOST likely reason this system is not utilizing all the available RAM?

A.

The system is missing updates.

B.

The system is utilizing a 32-bit OS.

C.

The system's memory is failing.

D.

The system requires BIOS updates

Question # 12

An IT technician is attempting to access a user's workstation on the corporate network but needs more information from the user before an invitation can be sent. Which of the following command-line tools should the technician instruct the user to run?

A.

nslookup

B.

tracert

C.

hostname

D.

gpresult

Question # 13

A user reports that an Android mobile device takes a long time to boot, and all applications crash when launched. The user installed the applications from a third-party website. Which of the following steps should the technician complete to diagnose the issue?

A.

Scan the system for malware.

B.

Clear the web browser cache.

C.

Enroll the device in an MDM system.

D.

Confirm the compatibility of the applications with the OS.

Question # 14

A technician wants to improve password security after several users admitted to using very simple passwords. Which of the following is the best way to resolve this issue?

A.

Requiring four character types

B.

Decreasing the password expiration times

C.

Enabling an automatic lock timer

D.

Adding two characters to the minimum password length

Question # 15

A technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools built in to Windows Which of the following is the best option to troubleshoot the user's computer?

A.

Screen share

B.

MSRA

C.

Virtual network computer

D.

RDP

Question # 16

A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?

A.

Bridge the LAN connection between the laptop and the desktop.

B.

Set the laptop configuration to DHCP to prevent conflicts.

C.

Remove the static IP configuration from the desktop.

D.

Replace the network card in the laptop, as it may be defective.

Question # 17

A user’s Windows 10 workstation with an HDD is running really slowly. The user has opened, closed, and saved many large files over the past week. Which of the following tools should a technician use to remediate the issue?

A.

Disk Defragment

B.

Registry Editor

C.

System Information

D.

Disk Cleanup

Question # 18

Which of the following language types enables the automation of tasks?

A.

Compiled

B.

Scripting

C.

Web

D.

Database

Question # 19

A user receives an error message on a Windows 10 device when trying to access a mapped drive from a Windows XP machine in the office. Other Windows XP devices in the office can access the drive. Which of the following Control Panel utilities should the user select to enable connectivity to the device?

A.

Devices and Printers

B.

Administrative Tools

C.

Network and Sharing Center

D.

Programs and Features

Question # 20

A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue?

A.

Updating the operating system

B.

Changing proxy settings

C.

Reinstalling the browser

D.

Enabling port forwarding

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Total 253 questions

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