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Total 19 questions
Exam Code: 312-75                Update: Oct 14, 2025
Exam Name: Certified EC-Council Instructor (CEI)

ECCouncil Certified EC-Council Instructor (CEI) 312-75 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.

Which one of the Mowing presentation techniques is correct to use m the above situation?

A.

Role play in which the student plays the help desk technician

B.

Role play in which the instructor plays the help desk technician

C.

A lecture presented on the basic principles of customer relations

D.

Reading assignments on the subject of customer relations

Question # 2

Mr. Jacob is taking over a class is hardware maintenance from another instructor. The current instructor information him that the students he will teach are slower learners.

Referring to the above scenario, which of the following is NOT an effective teaching technique for slower learners?

A.

Defining all space-time relationships

B.

Expecting all students to learn at the same rate of speed

C.

Teaching visually

D.

Providing time necessary to learn

E.

Rewarding the students

Question # 3

Select below three ways an Instructor can create an appropriate level of learner comfort. (Select three)

A.

Students that make errors ate given positive feedback.

B.

Students who participate less receive mote questions and feedback.

C.

Student's personal risk is minimized.

D.

Students, who participate more, receive more questions and feedback.

E.

Student's are given games to supporting learning objectives.

Question # 4

During a classroom session, the instructor accidentally misses one step of system Hacking Technique that is outlined in the course materials. A student notices the mistake and brings it to the attention of the instructor. How should the instructor respond to maintain credibility?

A.

Explain to the student that the mistake was intentional.

B.

Thank the student for pointing out the error and critical rest of the class for not being attentive.

C.

Explain to the student that it will become clear when they return to their work environment.

D.

Thank the student for pointing out the error and continue the demonstration from the point of error.

Question # 5

Which of the following can be done to help minimize distractions?

A.

Ensure learners know the rules for dress and conduct.

B.

Ensure exterior noises or interruptions are controlled as well as possible.

C.

Ensure learners know the schedule for breaks and meals.

D.

All of the above.

Question # 6

Mr. Bell has a large amount of Information to present In a short period of time. Referring to the above scenario, what presentation method can Mr. Bell use to accomplish this?

A.

Group discussion approach

B.

Buzz Groups

C.

Teacher-centered approach

D.

Student-teacher interaction

E.

Role playing

Question # 7

Which one of the following is a CORRECT statement about using viewgraphs, slides, overheads, or transparencies?

A.

Presenters should keep their eyes on their slides to make certain they do not forget any points.

B.

Viewgraphs, overheads, or transparencies should be read.

C.

Viewgraphs, slides, overheads, or transparencies should be simple and should use bullet statements whenever possible.

D.

There should be a minimum of eight points on viewgraphs, overheads, or transparencies.

E.

There is NO need to cover every point on viewgraphs, overheads, or transparencies.

Question # 8

Mf. Moore is poor at articulating his thoughts and opinions. Sometimes his responses to your questions do NOT make total sense or they are not well organized, how should you deal with the student's responses in the above situation?

A.

Accept his answers as they are because he is participating in class.

B.

Stop asking him questions that require a detailed answer.

C.

Ask him only open-end questions.

D.

Try to get a clearer picture of what he said and rephrase his answer.

E.

Direct another student to rephrase Mr. Moore's answer.

Question # 9

You are teaching a class and find yourself n an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

A.

Contact your training manager and ask him/her to write a memo to the students as an apology.

B.

Move forward and ignore the issue.

C.

Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.

D.

Laugh and look at the students in their eyes for approval.

Question # 10

You are taking over a class that has many problem with the previous instructor, who was terminated for his lack of technical knowledge. Although you are well-qualified to tech the course, you realize that is essential to establish your credibility before will NOT help you establish credibility with the class?

A.

Mentioning the reasons the previous instructor was terminated

B.

Stating your qualification to tech the course

C.

Stating that each student will be graded based on his or her performance of the objectives.

D.

Informing the class of you expectations and defining the classroom rules

E.

Allowing the class to ask about your background

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Total 19 questions

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