Select all the naming requirements for prompts. (Choose two.)
Which type of call flow is used to create the call route that routes the incoming call to the respective ACD queue based on the customer’s response?
Which function returns a new instance of DateTime initialized with the specified values?
What browsers are supported for use with all Genesys Cloud features? (Choose two.)
You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.
Which definition matches the ACD Evaluation Method Best Available Skills?
The interaction may not route properly if the default language skill is not selected.
A system that routes interactions based on an algorithm which determines the best available agent for an interaction
Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/PM settings”.
How many ways are there to initiate a secure call flow?
TESTED 13 Sep 2025