Google Professional ChromeOS Administrator Exam ChromeOS-Administrator Exam Dumps: Updated Questions & Answers (October 2025)

The best practice for preparing a ChromeOS device for a new user while keeping it managed is toenable forced-reenrollmentand thenfactory reset (Powerwash)the device. This ensures that any user-specific data is removed while the device remains enrolled and under enterprise control.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Device Reassignment Guide, which states that enabling forced-reenrollment ensures the device remains managed even after a factory reset.

"To maintain management after a user leaves, enable forced-reenrollment on the OU and then perform a factory reset (Powerwash) on the device."

This approach removes all user-specific data, including files and settings, while ensuring that the device automatically re-enrolls upon reboot, maintaining management and security.

Objectives:

Securely reassign ChromeOS devices.

Maintain enterprise management and policies.

Go to the Google Admin console.

Navigate to "Device Management" > "Chrome Management" > "User & browser settings".

Find the section for "Managed Guest Session".

Locate the setting for "Terms of Service".

Upload your "Terms of Service" document in plain text format.

This will present your Terms of Service to users when they log in as a guest on any managed ChromeOS device.

Why other options are incorrect:

A. Chrome Verified Access:This is for controlling access to corporate resources, not displaying terms of service.

C. Wallpaper:Using the wallpaper to display terms of service is not practical or user-friendly.

D. Custom avatar:The avatar is for user personalization and not related to terms of service.

Chromebooks have proven resilient against ransomware attacks for the following reasons:

All applications run in a sandbox:Each app operates in an isolated environment, preventing malicious code from affecting the system or other apps.

Devices go through a Verified Boot process:This feature ensures that the operating system has not been tampered with, reverting to a known safe version if a compromise is detected.

Verified Answer from Official Source:

The correct answers are verified from theGoogle ChromeOS Security Overview, which outlines sandboxing and Verified Boot as key security measures.

"ChromeOS leverages application sandboxing to isolate processes and uses Verified Boot to ensure system integrity, thereby protecting against malware and ransomware."

These security mechanisms prevent ransomware from embedding itself into the OS or spreading to other parts of the system, making Chromebooks inherently more secure.

Objectives:

Understand ChromeOS security architecture.

Recognize the role of sandboxing and verified boot in preventing attacks.

To verify a domain in the Google Admin console, you mustadd a TXT recordto theDNS settingsat the domain registrar. This method confirms domain ownership by allowing Google to check for the specific TXT entry.

Verified Answer from Official Source:

The correct answer is verified from theGoogle Workspace Setup Guide, which outlines the domain verification process via DNS TXT records.

"To verify your domain, sign in to your domain registrar and add a TXT record to the DNS settings. This confirms ownership for Google services."

Adding a TXT record is the standard method for proving domain ownership, which is essential when setting up Google services for a new domain.

Objectives:

Verify domain ownership for Google services.

Configure DNS settings appropriately.

The best practice when migrating from Windows to ChromeOS is toutilize web applicationswhenever possible. Web apps offer seamless integration with ChromeOS, are easy to manage, and do not require local installation or compatibility adjustments.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Migration Guide, which advises using web-based solutions for cross-platform compatibility and centralized management.

"When migrating from traditional desktop environments, prioritize using web applications that mirror the existing functionality, as they are compatible with ChromeOS and easy to manage."

Web applications reduce the need for complex installations and provide access from any ChromeOS device, ensuring a smooth transition during migration.

Objectives:

Migrate business applications efficiently to ChromeOS.

Leverage cloud technologies for better compatibility.

If a ChromeOS device has previously been signed in to, you mustwipe the device (Powerwash)before enrolling it into the enterprise. This ensures that any existing user data and previous configurations are removed, allowing the device to start the enrollment process as new.

Verified Answer from Official Source:

The correct answer is verified from theGoogle ChromeOS Device Enrollment Guide, which specifies that devices must be wiped to remove any previous user associations before enterprise enrollment.

"To enroll a previously used device, perform a factory reset (Powerwash) to ensure it is in a clean state, ready for enterprise enrollment."

Wiping the device ensures that it is free from personal settings or residual user data, which might conflict with enterprise policies.

Objectives:

Enroll ChromeOS devices in an enterprise environment.

Maintain compliance with managed device policies.

Granular Control: It allows you to select the specific permissions needed for the Help Desk administrators. This ensures they can do their job without having excessive access that could be misused.

Flexibility: You can easily adjust the permissions later if the Help Desk's responsibilities change.

Auditing: The Google Admin console tracks changes made by each role, making it easier to identify the source of any unauthorized actions.

How to Create a Custom Admin Role:

Go to the Google Admin console.

Navigate to Admin roles.

Click Create new role.

Give the role a descriptive name (e.g., "Help Desk Support").

Carefully select the privileges the Help Desk needs (e.g., reset passwords, manage user accounts, view device information).

Assign the role to the Help Desk administrators.

Why Other Options Are Less Ideal:

A. Service Desk Group: Groups are primarily for organization and don't provide granular permission control.

C. Services Admin Role: This role has broader permissions than what a Help Desk typically needs, violating the PoLP.

D. Full Access: This grants excessive privileges and significantly increases the risk of accidental or intentional misuse.

Clearing user profiles from the device removes all personal data and settings while keeping the device enrolled and managed. This is the most efficient way to prepare a device for reassignment while maintaining its management status.

Verified Answer from Official Source:

The correct answer is verified from theChromeOS Device Management Documentation, which outlines clearing user profiles as a method to reset user data without affecting device enrollment.

"To reassign a device while keeping it enrolled, clear user profiles from the device. This process wipes user data but retains management policies."

This method is preferable because it maintains the device's enterprise management, ensuring that it remains enrolled and policy-compliant.

Objectives:

Efficiently reassign managed devices.

Retain enrollment while wiping user data.

When a teacher is having issues downloading files on their ChromeOS device, it’s important to troubleshoot with minimal disruption. Here are steps to address the issue:

Check Storage: Start by checking the available storage on the device. If the storage is full or nearly full, it could prevent new files from being downloaded.

Manage Files: Guide the teacher to delete or move files that are no longer needed. This can be done through the Files app on the ChromeOS device.

Clear Cache: If storage isn’t the issue, clearing the browser cache can sometimes resolve download problems.

Check Network: Ensure that the device has a stable internet connection, as an unstable connection can interrupt downloads.

To grant interns read-only access to ChromeOS device information without management or update capabilities, you should:

Create Custom Role:In the Google Admin console, navigate to "Device management" -> "Chrome management" -> "User settings" -> "Roles."

Assign Telemetry API Role:Within the custom role, assign the "Telemetry API" role. This allows interns to view device information collected through the API but not make changes.

Exclude Other Roles:Ensure no other roles are assigned that grant management or update permissions.

Option A is incorrectbecause it involves service admin roles, which typically have broader administrative access.

Option C is incorrectbecause the "Settings" role might grant more permissions than intended.

Option D is incorrectbecause the "Manage ChromeOS devices" role grants full management capabilities, which is not suitable for interns.