ICF Associate Certified Coach (ACC Exam) ICF-ACC Exam Dumps: Updated Questions & Answers (October 2025)

The ICF Code of Ethics organizes standards under headings like "Responsibility to Clients" (Section 1). Confidentiality is explicitly addressed in Section 4 ("Confidentiality/Privacy"), which falls under this responsibility, ensuring client trust and autonomy. Let’s assess:

A. Responsibility to clients: Section 4.1 requires coaches to "maintain the strictest levels of confidentiality," directly tying this to client responsibility.

B. Responsibility to society: This (Section 5) focuses on broader impact, not confidentiality.

C. Responsibility to professionalism: This (Section 3) addresses conflicts of interest, not privacy.

D. Responsibility: This is incomplete; ICF uses specific categories, and confidentiality aligns with clients.

Option A is the ethical standard honored, per ICF’s structure.

ICF Competency 5 ("Cultivates Trust and Safety") requires a foundation of mutual respect and trust, which can be compromised by irreconcilable value conflicts. Referral may be appropriate if the coach cannot remain objective (ICF Code of Ethics, Section 2.5). Let’s analyze:

A. The client feels stuck due to past emotional issues: This may warrant referral to therapy, not another coach, if it’s outside coaching’s scope (ICF Coaching Boundaries).

B. The client changes their goals after the first few sessions: This is normal and manageable within coaching (Competency 3), not requiring referral.

C. The coach and client realize they have conflicting value systems: Significant value clashes can hinder trust and impartiality (Competency 2), making referral to another coach the strongest case.

D. The client struggles to understand the coaching agreement: This can be addressed through clarification (Competency 3), not referral.

Option C presents the strongest case for referral to another coach, per ICF standards.

ICF Competency 7 ("Evokes Awareness") involves "providing observations, asking questions, and challenging the client to increase awareness and insight." Sharing observations is a key element to spark new learning. Let’s evaluate:

A. Support the client by showing empathy: This aligns with Competency 5 ("Cultivates Trust and Safety"), not evoking awareness.

B. Agree with the client on their overall goals: This fits Competency 3 ("Establishes Agreements"), not Competency 7.

C. Share observations to create new learning for the client: This directly reflects Competency 7’s focus on offering perspectives to enhance client insight.

D. Acknowledge what is hard for the client: This supports empathy (Competency 5), not the proactive awareness-evoking of Competency 7.

Option C is a key element of "Evokes Awareness," per ICF’s competency definition.

Option D aligns with Competency 6, "Listens Actively" (6.1 – Reflects client’s experience), and Competency 4.1 (creates a safe, supportive environment), by honoring the client’s journey and reinforcing their agency. It adheres to Ethics Section 1.1 (respecting client achievements) and avoids taking credit, per Ethics Section 2.2.

Option A may overwhelm or shift focus to the coach. Option B criticizes, undermining trust (Competency 4.1). Option C claims credit, violating Competency 2.2 (partnership). D best celebrates the client’s progress collaboratively.

Option C aligns with ICF Core Competency 8, "Facilitates Client Growth" (8.1 – Works with the client to integrate new awareness into behaviors), by encouraging the client to explore the practical implications of their insight. This fosters autonomy (Competency 8.3) and partnership (Competency 2.2), while respecting the client’s experience per Ethics Section 1.1.

Option A judges the client, violating Competency 4.1 (non-judgmental stance) and Ethics Section 2.2 (avoiding bias). Option B shifts focus to empathy, which may be useful but doesn’t directly integrate the insight (Competency 8.1). Option D suggests rather than partners, missing full collaboration. C best supports client-led growth.

Option A is the worst because it imposes judgment ("unacceptable") and directs the client ("need to change"), violating Competency 4.1 (safe, non-judgmental environment) and Competency 2.2 (partnership). It also breaches Ethics Section 2.2 (avoiding personal bias) and the ICF Definition of Coaching, which emphasizes facilitating, not dictating.

Option B invites perspective but isn’t harmful. Option C (best, see Question 11) empowers the client. Option D suggests rather than collaborates but isn’t judgmental. A most severely undermines the coaching process.

The ICF Code of Ethics (Section 4.1) requires coaches to "explain and ensure that, prior to or at the initial meeting, my coaching client(s) understand the nature and limits of confidentiality." Sharing with a supervisor must be disclosed in the coaching agreement (ICF Competency 3) to maintain transparency and trust. Let’s analyze:

A. Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback: This is reactive and lacks prior consent, violating Section 4’s requirement for upfront clarity.

B. Add a statement to the client’s contract describing how information will be shared with the supervising coach: This proactively ensures client understanding and agreement, aligning with ICF ethics (Section 4.2) and Competency 3.

C. Correspond with the supervising coach verbally so there is no need to share the client’s information in writing: This avoids documentation but doesn’t address client consent or transparency, breaching ethical standards.

Option B is the best practice, per ICF’s confidentiality and agreement requirements.

ICF Competency 2 ("Embodies a Coaching Mindset") describes a coach who is "open to not knowing, curious about the client’s perspective, and flexible in adapting to the client’s needs." This mindset prioritizes a non-judgmental, exploratory stance over rigidity or task focus. Let’s evaluate:

A. Focused, task-oriented, and professional: While professionalism matters, "task-oriented" suggests a directive approach, misaligned with the client-centered curiosity of Competency 2.

B. Decisive, agreeable, and observant: "Decisive" implies control, and "agreeable" may suggest pleasing rather than challenging, both inconsistent with the exploratory nature of a coaching mindset.

C. Careful, prepared, and purposeful: These are positive traits, but "careful" and "prepared" imply caution and structure over the openness and adaptability central to Competency 2.

D. Open, curious, and flexible: These directly reflect Competency 2’s emphasis on being receptive, inquisitive, and adaptable, fostering a mindset that supports client growth (ICF Code of Ethics, Section 1).

Option D best captures "Embodies a Coaching Mindset," per ICF’s competency definition.