Which of the following describes a value stream?
The business relationship managers at a large it service provider are exploring ways to improve the customer journey. As an objective of this initiative, they want to automate the feedback collection and reporting mechanisms that are used to monitor customer experience. Given this objective, what is the minimum target capability level for organization should set for this practice?
An organization is performing a stakeholder analysis.
Which is an example of a stakeholder that should be monitored?
Which activity is NOT likely to be performed by a partner or supplier in support of the business relationship management practice?
Which activity in the ‘managing business relationship journeys’ process executes the activities for the business relationship journey?
Which activity is typically shared between a business relationship manger and business relationship agent?
Which is an example of an approach to managing a business relationship in a clear domain?
What is an output of the ‘managing business relationship journeys’ process?
Which is an example of the ‘Prepare the team’ step of Gemba walks?
What is the LOWEST level at which capability criteria related to practice automation is typically defined?
TESTED 14 Sep 2025