A major public-transportation construction project is aimed at significantly reducing emissions. The project has been severely delayed due to noncompliance with environmental codes and bylaws.
What should the project manager have done to prevent this?
A key project team member is out on sick leave in the middle of a critical project iteration. The project sponsor learns that any delay with the end-of-iteration release will displease the business stakeholders. Although all team members are cross-functional, they are also working close to full capacity.
What should the project manager do to address this situation?
A project manager has just received communication from an operational functional manager to complete an additional scope item for a project that was formally closed a few weeks ago. The scope looks relatively small and simple to handle as part of the daily operations activity.
How should the project manager deal with this request?
A customer is concerned about the time required to complete a project and is asking the project team to reduce the number of iterations required to complete the product. Which approach should the project manager take?
A key stakeholder is refusing to participate in a crucial project stage and disagrees with the project team's approach. This situation is affecting the project team's morale.
What should the project manager do?
The project manager of a globally dispersed team evaluates the organization's current virtual engagement tools and strategies. A couple of the remote team members are not participating effectively in virtual meetings.
Which action should the project manager take to improve remote engagement?
A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office
(PMO) recommends the project manager to lead the next similar project.
What should the project manager do next?
In a frequently changing project, the project manager discovers a customer requirement change during a daily meeting. What should the project manager do?
A project manager is looking for ways to keep the budget on track throughout the project life cycle.
What should the project manager do to ensure that happens?
A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.
Which two actions should the project manager take? (Choose two)
A few developers have identified a list of impediments at the daily standup and are asking for the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed.
Which issue should the project lead focus on first?
A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial
department that is being delayed for a later iteration.
What should the project manager do to clarify the situation?
A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email.
What should the project manager do to avoid these situations?
An email arrives shortly after the beginning of a sprint. It is from a key project stakeholder who is unfamiliar with agile approaches and has a serious complaint about future work that has been scheduled. The stakeholder is insisting that a future work package be removed from the backlog entirely, claiming that it is unnecessary.
What should the project manager do?
A project manager notices during project meetings that some team members repeatedly threaten to resign when they do not agree with something. Which phase of conflict escalation is the project in?
A project manager is leading a project in an organization that has a functional structure. The project manager has been informed by the team that the tasks related to the purchase of services are taking too long, as the purchasing department has other priorities.
What should the project manager do?
A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time.
What should the project manager have done to avoid this situation?
A project team is executing a megaproject, and several contract requirements have been identified. In the planning phase, the project team agreed that a contract would be
required 3 months prior to the project's finish date. During project execution, it was determined that the contract was required immediately.
What should project manager do?
A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing.
What should the project lead do?
An organization's human resources (HR) department wants to create a high-performing team and implement a project that includes job grading, organizational restructuring, and soft skills training.
To ensure the quality of the project deliverable, which three actions should the project manager take? (Choose 3)
A project team working on a big data project has concluded the make-or-buy decision on a particular feature, which will drive an increase in product adoption. The team decided to buy commercial software.
What should the project manager do next?
An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.
How should the facilitator proceed?
A customer is concerned with the quality of the product delivery, as the production deployment is approaching. What should the project manager do next to ensure acceptance of the deliverables?
A team member is not getting along with one of the project sponsors. The sponsor has requested to move the team member to another project.
What should the project manager do next to resolve the situation?
An adaptive project is in the planning stage. The project manager is preparing a communications management plan to share critical, project-related information and updates.
Which approach should the project manager take?
A project manager is in the process of authoring the communications management plan for a new project. One of the project's stakeholders has a habit of posting work updates on social media, which may include confidential project status updates.
What should the project manager do?
A project manager starts to receive emails from different stakeholders requesting information about the project status. What should the project
manager do to avoid this in the future?
During user acceptance testing (UAT), a manager declined a core application functionality that was originally requested by a subject matter expert (SME). Due to the manager's influence, the project team is concerned about the overall impact to the project.
What should the project manager have done?
A project manager leads an agile development project. During the sprint planning meeting, the development team expresses concerns that the proposed scope of the next sprint is much larger than expected given the current resource allocation. The project manager believes the scope is essential to meet the project milestones.
How should the project manager approach negotiating an agreement with the team to ensure the project remains on track?
A key project stakeholder recently joined the project and is questioning some of the previously made decisions. This starts to impact project execution.
What should the project manager do?
During a project iteration, half of the project team was reallocated to a new project. How should the project lead handle the situation?
An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project
execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors.
What should the project manager have done to prevent this from happening?
A project manager is working on a unique project that is dissimilar to the project nature of the organization. The project manager is tailoring the artifacts for this new project.
Who should determine which artifacts should be used in the project?
Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict.
What should the project manager do next?
A project team has difficulty understanding the relationship between functional requirements and their associated benefit to the business stakeholders.
How should the project manager improve the team's understanding?
A scrum master noticed that one of the team members is afraid to ask questions, does not like to collaborate with other team members, and avoids taking responsibility for their actions. What is the likely reason that would cause a team member to behave that way?
A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.
To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two)
As part of planning activities for a new project, the project manager must develop a budget that encompasses the full project scope. What should the project manager do to build the project budget?
Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.
How should the project manager impartially prioritize the requirements to be integrated?
An agile project is in its ninth of 10 iterations. The team is delivering the work as expected. In the planning session, the team identifies a dependency with another project in the organization.
What should the scrum master do in order to accomplish the iteration goal?
Before kicking off a high-priority and complex project, what should the project manager do to ensure all project stakeholders are aware of their role scope as it relates to project activities?
Anew law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.
What should the project manager do?
A customer complains that a software update project is failing to deliver value according to the original scope. What should the project manager do to resolve the problem?
A project team needs to create artifacts for an upcoming steering committee.
What should the project manager do first?
A company's key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology.
What should the project manager do?
A new project manager has been assigned to an ongoing project because of the promotion of their predecessor. The new project manager needs to understand the levels of decision-making authority on the team.
Which document should the incoming project manager review?
A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with
another team to ensure the continuity of deliverables.
What should the project manager do?
During a requirements review session with a customer, a team member gets upset when questioned by the customer and responds angrily.
What should the project manager do next?
A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects.
What should the project manager do to ensure the project scope is completely defined?
An organization is transitioning to an agile delivery approach. There is only one project that is being used as a pilot for the new approach. The project management office (PMO) manager has asked the project lead how communications with the project team and the stakeholders will be managed.
What should the project lead recommend?