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Total 33 questions
Exam Code: PEGACPDC25V1                Update: Dec 18, 2025
Exam Name: Certified Pega Decisioning Consultant 25

Pegasystems Certified Pega Decisioning Consultant 25 PEGACPDC25V1 Exam Dumps: Updated Questions & Answers (December 2025)

Question # 1

As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Question # 2

U+ Bank, a retail bank, is cross-selling on the web by showing various credit card offers to its customers.

The bank wants to introduce a new offer in the Business Operations Environment. Place the steps in the correct order of implementation.

Question # 3

You are the decisioning architect on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.

What factor do you consider in the prioritization expression?

A.

Predicted customer behavior

B.

Offer eligibility

C.

Customer contact policy

D.

Offer relevancy

Question # 4

U+ Bank has recently defined two contact policies:

1. Suppress a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days.

2. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days. Paul, an existing U+ Bank customer, no longer sees the Reward card offer. What is the reason that Paul cannot see the offer?

A.

Paul rejected the Reward card offer once in contact center.

B.

Paul rejected the Reward card offer once on the web channel.

C.

Paul rejected other credit card offers twice on the web channel and once in contact center.

D.

Paul rejected other credit card offers once on the web channel and once in the contact center.

Question # 5

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal The Dank added engagement policy conditions to show the offers based on the bank's requirements.

In the Answer Area, select the correct engagement policy for each condition.

Question # 6

A financial services organization introduces a new policy that limits each customer to two promotional emails per month. To meet compliance requirements, the implementation team must configure this limit in the Next-Best-Action Designer.

Which configuration steps achieve the desired email frequency limit?

A.

Set customer contact limits for the email channel with a two-message monthly restriction.

B.

Configure an engagement policy that applies email limits to customer groups only.

C.

Create a suppression policy that uses a two-email threshold and a monthly tracking period.

D.

Establish context-level limits that track two monthly interactions across channels.

Question # 7

You are a decisioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the leftand drag it to the correct requirement on the right.

Question # 8

A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?

A.

Suppression rules

B.

Outbound channel limits

C.

Applicability rules

D.

Volume constraints

Question # 9

Acme Retail uses Pega Customer Decision Hub™ to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.

Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

A.

Scenario Planner

B.

Application Overview

C.

CDH Assistant

D.

Value Finder

Question # 10

The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub™ on its website to promote new offers to each customer.

Place the events in the sequential order.

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Total 33 questions

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