Default application settings are shown in the image. What two edits do you make to the advanced configuration based on information in the reading passage? (choose two)
Customer information is captured in an application. Corporate policy states that private information be secured and only visible to a limited users.
Which configuration do you recommend?
A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?
XYZ Corp requires employees to designate alternate operators to perform their work while they are on vacation. Work vacationing operators should be visible to alternate operators.
How do you configure the application to handle this requirement?
The following figure depicts a hierarchy of applications that are built on other applications.
Specifically , the productionapp application is built on applications customerapp and
employeeapp. Each of these applications has additional built-on applications, including the duplicated MYEnterpriseApp application, which has two different versions in use. All applications are built on the same version of PegaRUUS.
You review and tune the agent configuration on a production system since some default
agents----------------and--------------.(choose two)
you are writing a report that needs to compute the sum of multipul columns and display the result.
The number of columns to sum varies from report to report but does not exceed five.
which two options can you use to implement this requirement? (choose two)
a standard agent has auto queue management enabled, runs periodically, and is set to retry once.
select the run time behavior if processing fails for one of the tasks in the agent queue.
which two statements are correct with regard to inbound email processing? (choose two)
A cutomer mobile app is configure to support offline usage if the mobile device is online when is a new case persisted to the server?