Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.
What is one consequence of scoping the installed base option?
Which option do you have to mark a field as mandatory?
Which actions can be taken to see the restriction rules in access restrictions? Note: There are 3 correct answers to this question.
Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.
Which of the following steps are recommended to upload data into SAP Service Cloud through the Data
Workbench?
Note: There are 2 correct answers to this question.
What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?
Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?
Which item can be assigned to organizational structures, team assignments and workflow rules?
Which of these objects are NOT associated with SAP Jam groups?