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Exam Code: E_C4HYCP1811                Update: May 17, 2025
Exam Name: SAP Certified Product Support Specialist - SAP Commerce

SAP SAP Certified Product Support Specialist - SAP Commerce E_C4HYCP1811 Exam Dumps: Updated Questions & Answers (May 2025)

Question # 1

When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.

A.

Sync Media dump files

B.

Database dump files

C.

localextensions.xml file

D.

JDBC log files

E.

local.properties file

Question # 2

How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

A.

Switch off relations ordering to improve the performance of the import and the synchronization.

B.

Avoid using the lazy-loading mechanism when coding in the development phase.

C.

Schedule a regular cleanup of the props table.

D.

Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.

Question # 3

Which of the following does Product Support consider to be a workaround?Note: There are 2 correct answers to this question.

A.

The support engineer provides guidelines on how to implement and configure a custom Spring bean overriding the default behavior in SAP Commerce.

B.

The support engineer provides an alternative solution that resolves at least the basic processes of the affected feature.

C.

The support engineer provides the customer with the official SAP Commerce patch that includes the fix.

D.

The support engineer provides guidelines on how to modify the code of the affected feature.

Question # 4

How are bug fixes provided to partners and customers?

A.

SAP Commerce delivers small jar archives called Hot Fix for the extension that fixes a specific bug.

B.

SAP Commerce provides an extension that contains bug fixes.

C.

SAP Commerce provides SAP Notes with code corrections describing the best way to fix a specific bug.

D.

SAP Commerce provides a patch release that contains only bug fixes and security patches.

Question # 5

How does SAP Commerce use the LDAP protocol?Note: There are 2 correct answers to this question.

A.

SAP Commerce converts LDAP query results to ImpEx.

B.

SAP Commerce imports user and group data from an external LDAP system.

C.

SAP Commerce can use the DSML protocol within LDAP.

D.

SAP Commerce writes actions to the connected LDAP system.

Question # 6

A new item type was added to an items.xml file named CarProcessDefinition. After the Ant build and SAP Commerce server startup, the following appears in the log file:15:56:54 **** [java] [m[0;31mERROR [main] [DefaultModelConverterRegistry] code CarProcessDefinition does not belong to known type. Maybe you have added a new type without updating your system.What does this message mean?

A.

The new item has been added without specifying a deployment table.

B.

The new item type will be created after a system update.

C.

The new deployment table has been added without specifying a new item.

D.

The Java class associated to the new item is missing.

Question # 7

What must you do when you provide a workaround for a code glitch in an existing service, for example, ProductService?Note: There are 3 correct answers to this question.

A.

Modify the existing bean definition with the new service.

B.

Add a new bean definition with a new ID for the new service.

C.

Implement a new custom service by extending the existing service.

D.

Override the alias of the original bean definition.

E.

Replace all injections with a new ID for the new service.

Question # 8

Your customer reports an incident where the SAP Commerce system crashes in production.What would you ask for?Note: There are 2 correct answers to this question.

A.

The specific scenario to reproduce the issue

B.

The thread dumps taken right before the crash

C.

The database dump from the production system

D.

The thread dumps taken after the system reboot

Question # 9

A customer reports a performance problem with DefaultStockService. After checking the customer's system by running SELECT COUNT(*) FROM {StockLevelHistoryEntry}, you discover that there are hundreds of millions of instances of StockLevelHistoryEntry.What would you do to resolve this performance issue?Note: There are 2 correct answers to this question.

A.

Delete the content of the StockLevelHistoryEntry table directly from the database to immediately improve performance.

B.

Implement a CronJob that will clean the StockLevelHistoryEntry table according to customer business needs.

C.

Suggest an improvement by creating a maintenance request for the customer.

D.

Run Cleanup Type System in the SAP Commerce Administration Console.

Question # 10

You need to run a FlexibleSearchService query to get results without restrictions.To whom do you assign the session?Note: There are 2 correct answers to this question.

A.

Admin user

B.

Any user that does NOT have any restrictions

C.

Anonymous user

D.

Any member of the admingroup

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Total 12 questions

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