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Total 70 questions
Exam Code: CRT-402                Update: Oct 15, 2025
Exam Name: Certification Preparation for Platform App Builder (SU24)

Salesforce Certification Preparation for Platform App Builder (SU24) CRT-402 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.

How should anapp builder implement this requirement?

A.

Create a formula field on the Case object using the TEXT function.

B.

Create a formula field on the Account object using the ISPICKVAL function.

C.

Create a Process Builder and use a field update on the Case object.

D.

Create a roll-up summary field using Support Level on the Account object.

Question # 2

The Directorof Marketing at Northern Trail Outfitters wants the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.

Which function should be used to return a date for calculating the difference?

A.

DATFTIMEVALUE()

B.

TODAY()

C.

DATEVALUE()

D.

NOW()

Question # 3

Universal Containers (UC) has created a picklist field called Status on three separate custom objects. UC has a requirement to share the list of values for this field across each object.

Whichfeature would an app builder use?

A.

Field Update

B.

Global Picklist Value Set

C.

Dynamic Action

D.

Dependent Picklist

Question # 4

Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.

Which two tools could an app builder combine to display the number of open cases on the account page?

Choose 2 answers

A.

Flow

B.

Workflow

C.

Approval Process

D.

Process Builder

Question # 5

An App Builder has beenasked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement?

A.

Use a workflow rule and an outbound message

B.

Use a flow and an outbound message

C.

Use a process and Apex Code

D.

Use a process and an outbound message

Question # 6

The appbuilder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?

A.

Changing the data type of a field used in an apex class from number to text.

B.

Changing the data type of a field used in a report from a text to an encrypted field

C.

Changing the data type of a field used as an external id from number to text.

D.

Changing the data type of a field used in lead conversion from number to text

Question # 7

Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions using a single application.

What should an app builder recommend to meet these requirements?

A.

Create a master-detail relationship on Open_Position__c to Application__c

B.

Create a master-detail relationship held on Applicant__c to Application__c

C.

Create a master-detailrelationship field on Application__c to Open.Position__c

D.

Create a master-detail relationship field on Applicant__c to Apphcabon_c

Question # 8

Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most-used components easily accessible at all times.

What solution can enable reps to see and access these components from anywhere within the app without leaving the pagere where the team is working?

A.

Favorites

B.

Home page

C.

Global actions

D.

Utility bar

Question # 9

Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the commentfield on the Review to be private to anyone outside of the MR department

How should the app builder meet thts requirement?

A.

Create a page layout with the field and use field-level security to hide the field from all other users.

B.

Create an Apex sharingrule to share the field with users that have "MR'' in their role.

C.

Create a sharing rule to share the field with the VP of HR with Role and Subordinates.

D.

Create a page layout with the field for HR users and another page layout without the field for all other users.

Question # 10

Cloud Kicks (CK) keeps track of its shoe inventory in Salesforce. When an order's status is changed to Activated, the inventory for the ordered shoe is reduced.At that point, a SOAP web service on the CK website must be called so that the website is updated to display the correct inventory amount for the shoe.

What should an app builder use to communicate to the CK web service when a shoe's inventory has changed?

A.

After-Save Record-Triggered flow

B.

Before-Save Record-Triggered flow

C.

Process Builder

D.

Workflow rule

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Total 70 questions

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