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Total 45 questions
Exam Code: CRT-550                Update: Oct 15, 2025
Exam Name: Salesforce Certified Marketing Cloud Consultant Exam (SP25)

Salesforce Salesforce Certified Marketing Cloud Consultant Exam (SP25) CRT-550 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Northern Trail Outfitters has acquired a new company and is importing customer data to Marketing Cloud. They want to ensure commercial emails are not sent to email addresses who have previously opted-out.

Which feature should they use?

A.

Exclusion Script

B.

Auto-suppression List

C.

Suppression List

D.

Exclusion List

Question # 2

Northern Trail Outfitters has a file that drops intermittently to their SFTP account. Once this file drops, they want to be able to have it immediately imported and then segmented to enter a specific journey depending on the data inside the file.

Which two options would meet these requirements?

Choose 2 answers

A.

Scheduled Automation

B.

File Drop Automation

C.

SQL Query

D.

Decision Split

Question # 3

Northern Trail Outfitters (NTO) has recently Marketing Cloud and wants to securePII data stored within the system.

Which limitation should the consultant consider when recommending field-Level Encryption?

A.

Field-Level Encryption doesn’t support segmenting, filtering, or querying encrypted fields.

B.

Encrypted fields will show unencrypted values in standard records.

C.

Only list-based sending is supported by field-Level Encryption.

D.

Separate encryption keys are required for each business unit NTO .... Field_Level Encryption for

Question # 4

Northern Trail Outfitters wants to export a data file to its SFTP using Automation Studio. The file should contain all subscribers who did not receive their intended email in the last 24 hours. The automation will be scheduled to run each day.

Which activity Is required in the automation?

A.

Report Definition Activity

B.

SendLog Extract

C.

Data Extract Activity

D.

SQL Query Activity

Question # 5

A customer's web developer team is creating a form that will leverage a Marketing Cloud REST API endpoint to upsert rows into a data extension.

How should the consultant create an installed package in Marketing Cloud to facilitate this functionality?

A.

Enable the package for all business units in the Marketing Cloud account.

B.

Create a separate installed package for each individual web form.

C.

Instruct the web team to store the client ID and secret in the client-side code.

D.

Ensure the package scope includes Read and Write permissions for data extensions.

Question # 6

A customer wants to use Sales Cloud as a system of record for email messages sent from Marketing Cloud; however, the customer only sends from custom objects and cannot use the Contact ID or Lead ID as the Contact Key in Marketing Cloud.

What is the implication of this data model when using Marketing Cloud Connect?

A.

Email Sends will fail if the Contact ID or Lead ID is not included.

B.

Tracking Data will not be returned to the Sales Cloud email recipient.

C.

The customer will be able to use Reports and Campaigns as audiences.

D.

The customer will be unable to use synchronized data extensions.

Question # 7

A customer is starting a new children's fashion brand and wants to use a dedicated business unit within their existing Enterprise 2.0 account. They anticipate many of their current Enterprise contacts will subscribe to the children's brand, however, they want to separate subscriber opt-outs of the Enterprise and children's brands. The customer has minimal technical resources available for implementation and support.

What should a consultant recommend to meet these criteria?

A.

Select "Use separate 'Subscription Center' for this business unit" in Settings

B.

Create attributes for each child business unit in "Profile Management" to record unsubscribes

C.

Create a Business Unit Filter in 'All Subscribers' List to record unsubscribes

D.

Select "Subscribers will be unsubscribed from this business unity only" in Settings

Question # 8

A customer wants to reports on 'Not Sent' contacts in Journey Builder.

Which method should be used?

A.

Use the standard report 'Subscribers Not Sent to'.

B.

Use an automation with Tracking Extract.

C.

Create an Analytics Builder Discover report.

D.

Query the _sent Data View for the contact's send status.

Question # 9

Northern Trail Outfitters wants to build an abandoned cart journey which includes a Decision Split that evaluates if a customer has made a purchase after they enter the journey. Customer data is stored in a master data extension ans purchase data is stored in a second data extension.

Which two steps should they include to accomplish this journey?

A.

Use Data Designer in Contact Builder to relate the two data extensions.

B.

Utilize Entry Data on a Decision Split within Journey Builder.

C.

Create a Data Relationship in Email Studio to relate the two data extensions.

D.

Configure activities within Automation Studio to update the purchase data.

Question # 10

When Northern Trail Outfitters acquires a new customer, it would like to send a series of welcome messages on behalf of the brand with an optimized send time. New customers will be sent to Marketing Cloud via an hourly batch file drop.

Which solution should the consultant recommend?

A.

Use Journey Builder to process and segment the new customers, and for the campaign sends and decisioning.

B.

Use Automation Studio to process and segment the new customers, and use Journey Builder for the campaign sends and decisioning.

C.

Use Automation Studio to process and segment the new customers, and use Email Studio for the campaign sends and decisioning.

D.

Use Automation Studio to process and segment the new customers, and for the campaign sends and decisioning.

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Total 45 questions

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