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Total 48 questions
Exam Code: Marketing-Cloud-Email-Specialist                Update: Oct 5, 2025
Exam Name: Salesforce Certified Marketing Cloud Email Specialist (MC-202)

Salesforce Salesforce Certified Marketing Cloud Email Specialist (MC-202) Marketing-Cloud-Email-Specialist Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Northern Trail Outfitters (NTO) was unable to process coupon codes for several days, which caused customers to complain about their experience. NTO would like to apologize by offering an upgraded coupon to help improve customer satisfaction

What should NTO do to automate the process of finding its affected customers?

A.

Filter the data based on a specific date range.

B.

Use Einstein engagement scores to identify affected users.

C.

Query the data using a specific date range parameter

Question # 2

Northern Trail Outfitters (NTO) notices a larger than normal drop in engagement and a spike in unsubscribes after its sales team added a newsletter that is sent three times a week, in addition to the normal commercial marketing messages sent throughout theweek.

Which action should be taken to reduce the number of unsubscribes and increase engagement for NTO's program?

A.

Add complementary SMS campaigns.

B.

Create more focused segmented lists for messaging.

C.

Focus on action-driven subject lines.

Question # 3

Northern Trail Outfitters (NTO) receives a daily file drop of customers who have made recent purchases. NTO would like to send out a thank you email the first time they Show up in the file drop.

How should Journey Builder be configured to meet this requirement?

A.

Configure Journey Settings to 'allow no re-entry.

B.

Configure Journey Email Send to dedupe on email address.

C.

Configure Journey Entry Event to 'allow no re-entry.'

Question # 4

Northern Trail Outfitters wants to ensure that the Email Address field value is not duplicated

in a data extension.

What should a marketer do to ensure the Email Address field values are unique?

A.

Use Email Address as Subscriber Key.

B.

Select 'Deduplicate by Email' checkbox.

C.

Mark the field as the Primary Key.

Question # 5

Northern Trail Outfitters imports an encrypted file of its subscribers' favorite colors.

Which automation activity and configuration setting should be used to import decrypted information to a data extension?

A.

Manager Files in File Transfer.

B.

Specify character encoding in import file.

C.

Configure Field-Level Encryption in import file.

Question # 6

Northern Trail Outfitters (NTO) wants to send out three emails In Automation Studio. However, NTO wants to ensure each email is fully sent before the next email begins sending.

How should the automation workflow be built to accomplish this?

A.

Add each Send Email activity to different steps in an automation.

B.

Include a Verification activity between each step of an automation.

C.

Add each Send Email activity to a single step in an automation.

Question # 7

Northern Trail Outfitters (NTO) has subscribers opt-in to its marketing program via email or SMS.

What should NTO configure for its welcome series in Journey Builder to honor the opt-in communication method?

A.

Send both email and SMS to ensure subscribers get NTO's messages.

B.

Create one Entry Source for each messaging channel.

C.

Ensure preferred channel is available in subscriber data.

Question # 8

Northern Trail Outfitters wants to organize its assets so images can be easily searched by tags in Content Builder. However, most imageshave multiple tags that could be applied, which makes it more difficult to filter to a manageable number of results.

How should the number of tags selected for an asset be minimized while still providing the necessary granularity?

A.

Make the Customer Keymore descriptive.

B.

Leverage Einstein for content tagging.

C.

Use nested tags to create hierarchies.

Question # 9

A marketer is testing an email that includes an Interactive Email Form and discovers the form ismissing when the email is opened in Gmail.

What guidance should be given to the email developer to ensure the interactive form displays correctly?

A.

Ensure the 'Optimize for Gmail' checkbox is selected.

B.

Ensure characters in the CSS tags are limited to16kB.

C.

Ensure fallback content has been configured for Gmail.

Question # 10

Northern Trail Outfitters (NTO) released a clever promotional video that went viral.

Subsequently, the company acquired a large number of email leads at the last trade show.

NTO wants to send a welcome email with a coupon directing recipients to its website.

Which configuration should help with limiting a spike in volume to the website?

A.

Send Throttle

B.

Sender Authentication Package

C.

Web Collect Sign-Up Form

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Total 48 questions

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