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Total 13 questions
Exam Code: CIS-HR                Update: Oct 16, 2025
Exam Name: Certified Implementation Specialist-Human Resources

ServiceNow Certified Implementation Specialist-Human Resources CIS-HR Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?

A.

Contextual Search configuration

B.

HR Service configuration

C.

HR Criteria configuration

D.

Knowledge Management configuration

Question # 2

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

A.

Profile Writer [sn_hr_core.profile_writer]

B.

Profile Reader [sn_hr_core.profile_reader]

C.

HR Case Writer [sn_hr_le.case_writer]

D.

HR Case Reader [sn_hr_le.case_reader]

Question # 3

If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?

A.

Add the Delegated Developer role to your User record

B.

From the User dropdown in the banner, elevate your role to security_admin

C.

Manually add the security_admin role to your User record

D.

Nothing would need to be done

Question # 4

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

A.

the activity must be manually closed by the HR professional

B.

the Lifecycle Event will be canceled

C.

the activity must be manually closed by the Subject person

D.

the activity will be skipped

Question # 5

Which of the following are examples of HR application scopes? (Choose four.)

A.

Human Resources: COE

B.

Human Resources: Core

C.

Human Resources: Knowledge

D.

Human Resources: Integrations

E.

Human Resources: Lifecycle Events

F.

Human Resources: Global

G.

Human Resources: Service Portal

Question # 6

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

A.

Form [sys_ui_form]

B.

Metric Result [asmt_metric_result]

C.

Question Answer [question_answer]

D.

HR Case [sn_hr_core_case]

Question # 7

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

A.

Article Versions related list

B.

Knowledge feedback related list

C.

Affected Products related list

D.

Translated Versions related list

Question # 8

In the HR Guided Setup Module, the Configuration View displays which of the following for a Category? (Choose three.)

A.

Properties

B.

Gauges

C.

Dashboards

D.

Lists

E.

Overviews

F.

Forms

Question # 9

When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

A.

HR Service, Topic Detail, COE.

B.

HR Service, Topic Category, Activity Category, Activities, COE.

C.

HR Service, Topic Category, COE.

D.

HR Service, Topic Detail, Topic Category, COE.

Question # 10

If an HR Services needs to be accessible to employees on the Employee Service Center, what field must be completed on the HR Service?

A.

Checklist

B.

Fulfiller Instructions

C.

Lifecycle Event type

D.

Record Producer

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Total 13 questions

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