The Open Group IT4IT Part 1 Exam OG0-061 Exam Dumps: Updated Questions & Answers (October 2025)

They are inputs to the IT4IT value streams, and pass through a hierarchy of data objects via state changes across the service backbone

They are the primary means for understanding business requirements as they are expressed to the Strategy to Portfolio value stream

They represent the output of the Requirement to Deploy value stream

They are the smallest standalone technology units that are useful to IT service provider

Number of applications or services that require exceptions outside of the existing infrastructure portfolio

Number of purchase requests related to purchase order fulfillment

Accounting records are produced to show investment and spend in each service

Increased uptime for critical business systems

an economic framework describing how businesses produce value

the IT service lifecycle as represented by its data objects and how they flow across IT management systems

the set of functional components used by every IT department, supporting the IT service backbone

the series of value-adding activities that every IT department should perform

Strategy, Service Portfolio, Demand, Selection

Strategy, Enterprise Architecture, Portfolio, Release

Strategy, Finance, Service Level Management, Investment Portfolio

Strategy, Release, Change, Investment Policy

Shopping Cart

Service Catalog Entry

User Profile

Offer

To design, create, and manage Service Contracts

To aggregate Events

To shorten Mean Time to Repair

To manage the lifecycle of Requests for Change

Reduction of change-related outages, reduction of emergency changes, reduction of unplanned change

The investment in each service is quantified in the service portfolio; software license percentage is use

Increase automatically remediated Events; increase the percentage of Events correlated to a business service

The percentage of automated tests; arrival and departure rate for work

The percentage reduction in the network required for new or changed services

Self-Service: Increased success rate for user self-fix

Satisfied customers per service/application

Arrival and departure rate of service requests

Conceptual Service Design and Logical Service Design

End-to-End Overview and Value Stream Documentation

Computation-Independent Architecture and Platform-Independent Architecture

End-to-End Overview and Solution Architecture

Request to Fulfill

Strategy to Portfolio

Requirement to Deploy

Detect to Correct