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Total 18 questions
Exam Code: 5V0-62.22                Update: Oct 3, 2025
Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist

VMware VMware Workspace ONE 21.X UEM Troubleshooting Specialist 5V0-62.22 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Where should the logging level for AirWatch Cloud Connector be changed?

A.

In the CloudConnector.exe.config file

B.

At the Workspace ONE Access Connector settings page

C.

In the Cloud ConnectorHub.exe.config file

D.

At the UEM console Cloud Connector settings page

Question # 2

Which three actions can be enabled for users to self-manage devices through the Self-Service Portal? (Choose three.)

A.

Generate Targeted Log

B.

Upload SMIME Certificate

C.

Sync Device

D.

Launch VMware Assist Session

E.

Clear Administrator Passcode

F.

Clear Passcode

Question # 3

Refer to the exhibit.

A company has created a compliance policy with the following rules:

Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.

Which two root causes could possibly cause this problem? (Choose two.)

A.

The device has not checked in with the Workspace ONE UEM tenant.

B.

The Policy Engine Service is not running

C.

The Interrogator Queue Service is not running.

D.

The Android device operating system version is lower than 8.0.0

E.

The device is not enrolled into Workspace ONE UEM.

Question # 4

New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?

A.

Unattended

B.

COPE

C.

User Secure

D.

Attended

Question # 5

A VMware Workspace ONE 3dministrator is troubleshooting an information in the CloudConnector.log.

Which logging level should the administrator use?

A.

Verbose

B.

Debug

C.

Error

D.

Information

Question # 6

Refer to the exhibit. Consider this assignment group:

A company created a new assignment group tor its Consulting department and deployed Salesforce application to that group. After two days, only a small number of consultants have confirmed that they have received the application.

Under the Consulting organization group, the VMware Workspace ONE UEM administrator can see 109 enrolled iOS devices, but under the Salesforce application installation status, it shows the application is only assigned to nine devices.

Which statement describes the 100 iOS devices that are unable to see the application assignment?

A.

They are not enrolled.

B.

They are not corporate-owned devices.

C.

They are not on iOS 14.0.0.

D.

They are on iOS 14.0 0.

Question # 7

After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has responded with NotNow.

Which action should the administrator take to resolve this status?

A.

Check the AWCM server logs to ensure that the device is connected to Cloud Messaging.

B.

Send several push notifications to the device in order to allow processing of profiles

C.

Contact the user, and ensure the iOS device is unlocked and powered on.

D.

Re-push the profile to the device since the hang up is on the Workspace ONE UEM side

Question # 8

An organization has introduced a complex password requirement on enrolled mobile devices. This has also caused a significant increase in the help desk's ticket load around password resets for mobile devices. The organization needs to curb these requests and allow users, once authenticated, to resolve their own device passcode issues

Which service can help meet this goal?

A.

Device Management Console

B.

Self-Service Portal

C.

SQLCMD

D.

AWCM

Question # 9

Devices were originally configured to move to associated OGs based on their AD group membership Recently, this process has stopped working, and the organization suspects a configuration was enabled by mistake, and the error is now preventing this process from executing:

Which console page would confirm a potential configuration change?

A.

Monitor > Reports & Analytics > Events > Console Events

B.

Groups & Settings > All Settings > Console Security > Session Management

C.

Accounts > Administrators > System Activity

D.

Resources > Device Updates > OEM Updates

Question # 10

A user reported that they were unable to see some of the expected applications and also did not receive the Wi-Fi profile. The profile status, application status, and device-related logging need to be seen to solve the problem:

Which console page should be used to see this information?

A.

Resources > Profiles & Baselines > Profiled

B.

Groups & Settings > All Settings > Admin > Troubleshooting

C.

Devices > List View > Device Details View > More > Troubleshooting

D.

Monitor > Reports & Analytics > Events

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Total 18 questions

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