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Total 12 questions
Exam Code: CTFL-UT                Update: Oct 16, 2025
Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing

iSQI ISTQB Certified Tester-Foundation Level - Usability Testing CTFL-UT Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.

Which part of the human-centered design process did she miss?

A.

The “design”-part

B.

The “analyze”-part

C.

The “evaluate”-part

D.

The “iterate”-part

Question # 2

Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A.

Statutory Code of Practice

B.

Functional requirements

C.

Opinion of the management

D.

Usability standards

Question # 3

Which of the following statements about usability test scripts is wrong?

A.

It contains pre-session interview questions.

B.

It is a checklist used by the moderator of a usability test.

C.

It contains post-session interview questions.

D.

It contains answers to the test questions.

Question # 4

Which of the following statements about usability testing is true?

A.

The conditions under which a usability test is done are irrelevant

B.

The preparation of a usability test is optional

C.

Before the usability test sessions, a pilot usability test session can be conducted

D.

A usability test consists of one usability test session

Question # 5

Which of the following is the best description for a usability test session?

A.

A test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.

B.

A period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.

C.

A document specifying a sequence of actions for the execution of a usability test.

D.

A black-box test technique in which test cases are designed to execute usability scenarios.

Question # 6

Which of the following statements best describe Rapid Iterative Testing and Evaluation?

A.

Testing happens on a regular basis, e.g. each Monday

B.

Testing is informal and many potential users can be accessed

C.

Testing focuses on instant redesigns and confirming made changes

D.

Testing is quantitative

Question # 7

In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

A.

They focus on quantitative usability evaluations

B.

They focus on agile development

C.

They also seek to address users with limitations

D.

They use prototyping in their development process

Question # 8

Which of the following are advantages of using a usability lab?

i. The context is natural

ii. Test sessions are easy to observe

iii. Inexpensive setup

iv. Similar conditions for all sessions

v. Easy recording of sessions

A.

i, ii & v are true, iii & iv are false

B.

ii, iv & v are true, i & iii are false

C.

ii & iv are true, i, iii & v are false

D.

iii, iv & v are true, i & ii are false

Question # 9

How can the approach for conducting user surveys be summarized best?

A.

Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate

B.

Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate

C.

Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate

D.

Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate

Question # 10

Your last 20-pages usability test report wasn’t received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.

What are you going to do differently this time?

A.

Include positive findings in the report, not only usability problems

B.

Include contact details of the test participants so that the development team can contact them in case they have questions

C.

Add the low-priority findings you didn't include in the first report

D.

Make the report more detailed and longer

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Total 12 questions

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TESTED 16 Oct 2025