Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?
Which of the following statements about usability test scripts is wrong?
Which of the following statements about usability testing is true?
Which of the following is the best description for a usability test session?
Which of the following statements best describe Rapid Iterative Testing and Evaluation?
In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
How can the approach for conducting user surveys be summarized best?
Your last 20-pages usability test report wasn’t received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.
What are you going to do differently this time?