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Total 19 questions
Exam Code: 6210                Update: Oct 15, 2025
Exam Name: Avaya Aura® Contact Center Implementation Exam

Avaya Avaya Aura® Contact Center Implementation Exam 6210 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

You are configuring the Windows Operating System for an Avaya Aura® Contact Center (AACC) installation.

Which setting will you select for Data Execution Prevention (DEP)?

A.

Turn off DEP for all programs and services.

B.

Turn on DEP for essential Windows programs and services only.

C.

Turn on DEP for all programs and services except for those specifically selected.

D.

Turn on DEP for all AACC programs and services.

Question # 2

Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)

A.

The License Manager Configuration utility can be used to download the license file from the Avaya license website.

B.

License Manager supports a WebLM License File and the Avaya WebLM Server on a virtual machine.

C.

The License Manager provides central control and administration of application licensing for all features of the Contact Center.

D.

The license file on the server can be edited where License Manager is installed.

Question # 3

After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.

What is a valid name for the site specific patch?

A.

AvayaCC_CCMS_7.0.0.0.12.0021_Patch

B.

AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack

C.

AvayaCC_CCMS_7.0.0.0.11.0023_ ServicePack

D.

AvayaCC_CCMS_7.0.0.0.11.0210_Patch

Question # 4

Which utility is used to status and manage the services in Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM), and License Manager (LM)?

A.

Contact Center System Framework and Monitor Utility

B.

Contact Center System Event and Monitor Utility

C.

Contact Center System Control and Monitor Utility

D.

Contact Center System License and Monitor Utility

Question # 5

You are preparing for the first backup Avaya Aura® Contact Center.

Which step is required in the Contact Center Database Maintenance utility to prepare for the backup?

A.

On the Backup Locations tab, select the Tape Drive.

B.

On the Backup Locations tab, select the Drive, enter the UNC Path, username and password.

C.

On the Backup Locations tab, select the Applications.

D.

Shut down all services.

Question # 6

You can install the Contact Center Server Utility on a standalone computer, or it can co-reside with the Contact Center Manager Server (CCMS).

Which operation on the server can the Server Utility perform?

A.

Modify real-Time Display interface parameters

B.

View Alarms and Events

C.

Perform database restores

D.

Administer licensing

Question # 7

When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.

CCMS then anchors the customer call to a port on which component?

A.

Call Pilot

B.

Avaya Aura® Communication Manager

C.

Avaya Aura® Media Server

D.

Avaya Aura® Midsize Enterprise (ME)

Question # 8

During the Avaya Aura® Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?

A.

Avaya Aura® Contact Center Configuration Wizard

B.

Avaya Aura® Contact Center Startup Wizard

C.

Avaya Aura® Contact Center Installation Wizard

D.

Avaya Aura® Contact Center Ignition Wizard

Question # 9

When performing a database restore, Avaya Aura® Contact Center (AACC) services must be shut-down before starting the restore.

How are these services shut-down?

A.

Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.

B.

Use the System Control and Monitor utility to manually shut-down the services.

C.

The database utility performs the shut-down automatically.

D.

Use the Windows Services utility to manually shut-down the services.

Question # 10

Which two statements about scheduled backups are true? (Choose two.)

A.

Contact Center stores up to seven backup files at each server location.

B.

You can use this utility to back up operating system files.

C.

The backup location must be a tape or optical drive.

D.

You can schedule single or multiple backup tasks on a daily, weekly, or monthly basis.

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Total 19 questions

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