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Total 19 questions
Exam Code: TM12                Update: Oct 14, 2025
Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

BCS ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012) TM12 Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

The following are the requirements identified as “critical”:

REQ-SEL-001. The user shall be able to combine all the three products with all the four durations to define an item to purchase

REQ-SEL-002. The user shall be able to add a maximum of six different items to the shopping cart

REQ-PUR-001. The user shall be able to purchase all the items in the shopping cart using a credit voucher

REQ-PUR-002. The user shall be able to purchase all the items in the shopping cart using the available credit already charged on the smartcard

REQ-PUR-003. The user shall be able to purchase allthe items in the shopping cart using all the accepted credit cards (Visa, MasterCard and Great Wall Card)

REG-LOGO-001. The user shall be able to logout (by clicking the logout button) from both the “select” and “purchase” pages going back to the “browse”page (anonymous navigation)

Moreover the following quality risk item has been identified as “critical”:

QR-P1. The web customer portal might not be able to provide the expected response time (less than 10 sec) for the purchase transactions under a load ofup-to 1000 concurrent users

Test analysis for system testing has just begun and the following test conditions have been identified:

TC-SEL-01. Test the combinations of products and durations to define an item to purchase

TC-SEL-02. Test the maximum number of items, which can be added to the shopping cart

TC-PUR-01. Test the purchase of an item

TC-PUR-02. Test the purchase of an item with the credit charged on the smartcard

Assume that you have used traceability to determine the logical test cases thatcover all the requirements and the single risk item identified in that scenario.

Which of the following is a positive logical test that is complete, is correct, and covers the REG-LOGO-001 requirement?

Number of correct responses: 1

K32 credits

A.

On the purchase page (“purchase state”), click the logout button; verify that the browse page (“browse state”) is displayed

B.

On the select page (“select state”), click the logout button

C.

On the purchase page (“purchase state”), click the logout button;verify that the “Impossible to logout – complete or cancel the current transaction” message is displayed

D.

On the browse page (“browse state”), click the logout button

Question # 2

Testing Process

The following are the exit criteria described in the test plan of a software product:

EX1. The test suite for the product must ensure that at least each quality risk item is covered by at least one test case (a quality risk item can be covered by more test cases).

EX2. All test cases in the test suite must be run during theexecution phase.

EX3. Defects are classified into two categories: “C” (critical defect) and “NC” (non-critical defect). No known C defects shall exist in the product at the end of the test execution phase.

Which of the following information is useless when the specified exit criteria is evaluated?

Number of correct responses: 1

K21 credit

A.

A traceability matrix showing the relationships between the product risk items and the test cases

B.

A list of all the open defects with the associated classification information extracted from the defect tracking system

C.

A chart, showing the trend in the lag time from defect reporting to resolution, extracted from the defect tracking system

D.

The execution status of all the test cases extracted from the testmanagement tool

Question # 3

Testing Process

Which of the following is an example of the test closure activity indicated as "lessons learned"?

Number of correct responses: 1

K21 credit

A.

Archive all the test results of the acceptance testing phase

B.

Deliver a list of the open defects of a software product released into production to the service desk team

C.

Participate in a meeting at the end of a project aimed at better managing the events and problems of future projects

D.

Deliver an automated regression test suite, used during the system test phase of a software product released into production, to the team responsible for maintenance testing

Question # 4

Test Tools and Automation

Assume you are managing a test automation project for a mission-critical system.

Becausevendor provided tools and open source solutions don't meet the needs of this project, you ask your test team to develop a custom automation framework.

Which of the following management issues associated to the development of this custom automation framework is least likely to manage?

Number of correct responses: 1

K21 credit

A.

Proper testing for the custom automation framework must be performed

B.

The custom automation framework will require an adequate documentation

C.

The changes to the custom automation framework should be communicated to all external users of this tool under the GNU license

D.

The custom automation framework will need proper maintenance

Question # 5

Test Tools and Automation

Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV company. Currently the application is able to support a proper number of users assuring the required responsiveness. Since the business is expected to grow, you have been asked to evaluate the ability of the application to grow to support more users while maintaining the same responsiveness.

Which of the following tools would you expect to be the most useful at performing this evaluation?

Number of correct responses: 1

K21 credit

A.

Coverage tools

B.

Test management tools

C.

Static analysis tools

D.

Performance tools

Question # 6

Test Tools and Automation

Assume you are the Test Manager in chargeof independent testing for avionics applications.

You are in charge of testing for a project to implement three different CSCI (Computer Software Configuration Item):

- a BOOT-X CSCI that must be certified at level B of the DO-178B standard

- a DIAG-X CSCI that must be certified at level C of the DO-178B standard

- a DRIV-X CSCI that must be certified at level A of the DO-178B standard

These are three different software modules written in C language to run on a specific hardware platform.

You have beenasked to select a single code coverage tool to perform the mandatory code coverage measurements, in order to meet the structural coverage criteria prescribed by the DO-178B standard. This tool must be qualified as a verification tool under DO-178B.

Since there are significant budget constraints to purchase this tool, you are evaluating an open-source tool that is able to provide different types of code coverage. This tool meets perfectly your technical needs in terms of the programming language and thespecific hardware platform (it supports also the specific C-compiler).

The source code of the tool is available.

Your team could easily customize the tool to meet the project needs. This tool is not qualified as a verification tool under the DO-178B.

Which of the following are the three main concerns related to that open-source tool selection?

Number of correct responses: 3

K43 credits (2 credits out of 3 credits correct, 1 credit point)

A.

Does the tool support all the types of code coverage required from the three levels A, B, C of the DO-178B standard?

B.

Does the tool have a good general usability?

C.

What are the costs to qualify the tool as a verification tool under the DO-178B?

D.

Is the installation procedure of the tool easy?

E.

Does the tool require a system with more than 4GB of RAM memory?

F.

Is the licensing scheme of the tool compatible with the confidentiality needs of the avionics company?

Question # 7

Defect Management

Consider a defect report and assume that a part of its lifecycle includes the following states:

New: Is the initial state

Working: Means that the developers are addressing the defect in order to produce a fix for the defect

Clarification: Means that the developers need more information from the tester to address the defect and produce a fix for the defect and the tester is working to provide this information to the developers

Verification: Means that a fix for the defect has been produced and the tester is running the adequate tests to verify whether the fix solves the defect

Closed: is the final state

Which of the following answers represents an invalid sequence of states that can’t lead the bug report to the “Closed” state?

Number of correct responses: 1

K21 credit

A.

New, Working, Verification, Working, Clarification, Working, Verification, Closed

B.

New, Working, Clarification, Working, Verification, Closed

C.

New, Working, Verification, Working, Clarification, Working, Closed

D.

New, Working, Verification, Closed

Question # 8

DefectManagement

Which of the following information would you expect to be the most useful to perform a defect clustering analysis?

Number of correct responses: 1

K21 credit

A.

The trend in the lag time from defect reporting to resolution

B.

The defect component information

C.

The lifecycle phase in which the defect has been introduced

D.

The defect removal efficiency information

Question # 9

Defect Management

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be investigated.

Which THREE of the following information items can’t yet be present in the incident report?

Number of correct responses: 3

K32 credits (2 credits out of 3 credits correct, 1 credit point)

A.

The type of defect that caused the failure

B.

The actual and the expected result highlighting the failure

C.

The lifecycle phase in which the defect has been introduced

D.

What really caused the failure (actual cause)

E.

Steps to reproduce the failure, including screenshots, database dumps and logs where applicable

Question # 10

Improving the Testing Process

Which of the following statements about the TMMi test process improvement model is true?

Number of correct responses: 1

K21 credit

A.

In TMMi all the process areas at lower levels must be 75% complete by achieving specific and generic goals in order to claim the higher level

B.

TMMi provides an approach for test process improvement such as the IDEAL (Initiating, Diagnosing, Establishing, Acting and Learning) model

C.

TMMi has a staged architecture for process improvement with seven maturity levels

D.

At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as debugging

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