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Total 52 questions
Exam Code: 220-1202                Update: Jun 16, 2026
Exam Name: CompTIA A+ Core 2 (2026 Exam Update)

CompTIA CompTIA A+ Core 2 (2026 Exam Update) 220-1202 Exam Dumps: Updated Questions & Answers (June 2026)

Question # 1

An end user wants to have a sales printer added to their computer. The printer is on the domain. Which of the following is the best method for the technician to add the printer?

A.

Go to the print server and select the printer name

B.

Connect the laptop to the printer via USB

C.

Connect to the printer via Bluetooth

D.

Go to Local Users and Groups to add the printer

Question # 2

You have been contacted through the help desk chat application. A user is setting up a replacement SOHO router. Assist the user with setting up the router.

INSTRUCTIONS

Select the most appropriate statement for each response. Click the send button after each response to continue the chat.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Question # 3

A technician is creating an MDM policy using hardening techniques that are unique to each user. Which of the following techniques is the technician using?

A.

A drawn pattern

B.

A fingerprint

C.

A password

D.

A PIV card (corrected from “APIV card”)

Question # 4

A systems administrator logs in to a developer ' s machine to update the system and notices a performance issue. To troubleshoot the issue, the administrator attempts to open Task Manager multiple times, but it does not open. Which of the following is most likely the cause of this issue?

A.

A software development application is running.

B.

Windows Update Service is set to manual.

C.

The operating system has a malware infection.

D.

A pagefile was moved to the D:\ drive.

Question # 5

Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?

A.

Use xcopy to clone the hard drives from one to another

B.

Use robocopy to move the files to each device

C.

Use a local image deployment tool for each device

D.

Use a network-based remote installation tool

Question # 6

An end user ' s laptop is having network drive connectivity issues in the office. The end user submits a help desk ticket, and a support technician is able to establish a remote connection and fix the issue. The following day, however, the network drive is disconnected again. Which of the following should the technician do next?

A.

Connect remotely to the user ' s computer to see whether the network drive is still connected.

B.

Send documentation about how to fix the issue in case it reoccurs.

C.

Escalate the ticket to the next level.

D.

Keep the ticket open until next day, then close the ticket.

Question # 7

After a technician upgrades the RAM on a user ' s workstation, the system shows a “No boot device found” message. Which of the following is most likely the cause?

A.

The installation disk is not available

B.

The SATA HDD power cable is disconnected

C.

The drive needs to be reformatted

D.

The boot order needs to be changed

Question # 8

A technician thinks that an application a user downloaded from the internet may not be the legitimate one, even though the name is the same. The technician needs to confirm whether the application is legitimate. Which of the following should the technician do?

A.

Compare the hash value from the vendor.

B.

Run Task Manager and compare the process ID.

C.

Run the application in safe mode.

D.

Verify the file name is correct.

Question # 9

A user reports that after a recent software deployment to upgrade the Testing application, they can no longer use it. However, other employees can successfully

use the Testing program.

INSTRUCTIONS

Review the information in each tab to verify the results of the deployment and resolve

any issues discovered by selecting the:

· First command to resolve the issue

· Second command to resolve the issue

Question # 10

Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

INSTRUCTIONS

Click on individual tickets to see the ticket details, and view applicable attachments to

determine the problem.

Select the appropriate issue from the ' Issue ' drop-down menu. Then, select the most

efficient resolution from the ' Resolution ' drop-down menu. Finally, select the proper

command or verification to remediate or confirm your fix of the issue from the

' Verify/Resolve ' drop-down menu.

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Total 52 questions

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