Oracle Oracle Utilities Customer Cloud Service 2022 Implementation Professional 1z0-996-22 Exam Dumps: Updated Questions & Answers (May 2025)

The Fallback VEE Group is a configuration option that allows you to specify a VEE Group to be used when no other VEE Group is found for a measurement. This ensures that the measurement is processed by the VEE rules defined in the Fallback VEE Group, which can include estimation rules. The Fallback VEE Group is assigned to a VEE role, which is a logical grouping of VEE Groups based on the source and type of measurement data. For example, you can create a VEE role for estimated measurements and assign a Fallback VEE Group that contains the estimation rules you want to apply to them. This way, you can ensure that the estimated measurements are validated and edited according to your business requirements. References: Configuring VEE Roles, Understanding VEE Rules

Adjustment Types in the Oracle Utilities Customer Cloud Service play a significant role in managing financial transactions, particularly adjustments. Here's a breakdown of the correct statements:

They can default an Adjustment Amount to adjustments (Option A): Adjustment Types can have predefined adjustment amounts. When an adjustment type is selected, the predefined amount can automatically be set as the adjustment amount​​.

They control how adjustments appear on bills (Option B): The appearance of adjustments on bills, including how they are described and categorized, is governed by the Adjustment Types. This includes the presentation and grouping of these adjustments in the billing statements​​.

They control whether a rate is to be called to calculate an adjustment amount (Option C): Adjustment Types can determine whether a specific rate needs to be invoked for the calculation of the adjustment amount. This aspect is crucial when the adjustment amount depends on particular rate calculations​​.

Options D and E, pertaining to the control over Service Agreement Types and Adjustment Profiles, are not directly controlled by Adjustment Types. Instead, these aspects are managed by different configurations within the Oracle Utilities Customer Cloud Service.

References:

Oracle documentation on Designing And Defining Adjustment Types: Designing And Defining Adjustment Types​​.

Oracle documentation on Setting Up Adjustment Types: Setting Up Adjustment Types​​.

Oracle documentation on Adjustment Types: Adjustment Types​​.

Based on the information provided in the Oracle Utilities Customer Cloud Service documentation, the three configuration areas that impact the usage calculation process in the context of the D2-UsageTransaction business object are as follows:

VEE Rule (Validation, Estimation, and Editing Rule): The VEE rule is crucial in the usage calculation process as it involves the validation, estimation, and editing of meter data before it is used for billing and other purposes. This ensures the accuracy and reliability of the data used in the calculation.

TOU Map (Time of Use Mapping): Time of Use (TOU) mapping is significant in the usage calculation process, especially for customers on TOU rates. It involves mapping the consumption data to different time periods, which are often priced differently. This impacts the overall calculation of the usage cost.

Usage Calculation Rules: These rules define how usage is calculated based on various factors such as consumption data, rate schedules, and other relevant parameters. They are integral to determining the final usage charges.

These configuration areas are integral to the process of calculating usage, ensuring that the calculated data is accurate, corresponds to the appropriate time periods, and aligns with the specific billing rules and rates applicable to the customer.

Measuring components are the parts of a device that record measurements of usage or demand. There are four types of measuring components: physical, standalone, scratchpad, and TOU. Physical measuring components are associated with a physical device and reference a device configuration. Standalone measuring components are not associated with a physical device and do not reference a device configuration. Scratchpad measuring components are used to store intermediate or temporary measurements that are not intended for billing or analysis. TOU measuring components are used to store time-of-use measurements that are derived from other measuring components. Scalar measuring components are a subtype of physical or standalone measuring components that contain a single measurement for an arbitrary period of time. They have attributes such as seconds-per-interval (SPI), which defines the duration of each interval in seconds, and auto-read, which indicates whether the measuring component is read automatically or manually. The terms register and channel are synonyms for measuring component and are used interchangeably in the application and documentation. References: Measuring Components, About Measuring Components, Scalar Measuring Components

Bill segments are the entities that contain the details of how a bill was calculated and how it will be printed on a bill. A bill typically contains one bill segment for every active service agreement linked to its account. A bill segment contains information showing how the segment was calculated and how it should be printed on the customer’s bill. The actions taken to create a bill segment are dependent on the service agreement’s SA type. For example, a service agreement that charges for metered service is produced as follows:

The system requests for the amount or usage consumed (or billing determinants) from Oracle Utilities Meter Data Management (e.g., the number of lamps, the number of gallons of water, the peak kW, etc.).

The service agreement’s rate is applied to the amount consumed to calculate how much the customer owes for the service. A bill segment and a financial transaction are generated to reflect the results of this calculation. The system has different bill segment creation algorithms for different types of service agreements, such as deposits, adjustments, or flat fees. The bill segment type on the service agreement’s SA type determines which algorithm to use. Bill segments are linked to the source information (e.g., service agreement, rate, meter read) and can be modified by changing the source information and regenerating the bill segment. References: Maintaining Bill Segments, Bill - Bill Segments

The “Are SP and Device Ready?” state algorithms are used to check the readiness of the service point and the device for enabling service. The base package provides two algorithms for this purpose: Customer Device Compatibility Check and Check for Measurement. The Customer Device Compatibility Check algorithm validates that the device installed at the service point is compatible with the customer class and the service agreement type. The Check for Measurement algorithm verifies that the device has a valid measurement associated with it. If either of these algorithms returns false, the service order will be put on hold until the issue is resolved. References: Oracle Utilities Customer Cloud Service Service Order Configuration Guide, Oracle Utilities Customer Cloud Service Service Order User Guide, Oracle Utilities Customer Cloud Service Algorithms Configuration Guide

A severance process is a collection of events that are performed to persuade a customer to pay the outstanding debt or to disconnect the service if the debt is not paid1. A severance process is linked to one and only one service agreement (SA) that has an overdue balance2. A severance process can be initiated manually or automatically based on the collection process status of the SA3. A severance process can also be linked to a reconnection process that restores the service after the debt is paid or a payment arrangement is made. References:

1: Severance Process - Severance Events

2: Designing Your Severance Procedures

3: Setting Up Severance Procedures

: Designing Your Reconnection Procedures

Approval Profiles in Oracle Utilities Customer Cloud Service play a crucial role in the management and control of adjustments. Specifically, they are responsible for the following aspects:

Control how adjustments are approved (Option B): Approval Profiles define the rules and processes that dictate how an adjustment is to be approved. They establish the parameters and criteria under which an adjustment will undergo the approval process, such as the required levels of approval and the roles or individuals who are authorized to approve the adjustment​

 A change in rate schedule does not cause price proration, but rather calculation period proration, which is a different process that splits the bill segment into sub-segments based on the effective dates of the rate versions. A change in bill factor alone does not cause price proration, unless it is associated with a calculation rule that also changes during the bill period.

Change in Rate Schedule only: A change in rate schedule does not cause price proration, but rather calculation period proration, which is a different process that splits the bill segment into sub-segments based on the effective dates of the rate versions.

References:

Effective Dates and Price Proration

Calculation Period Proration

Consumption Period Proration

The application of meter multipliers is performed at the Prepare for VEE stage in the IMD import process. Meter multipliers are factors that are applied to the raw meter readings to convert them into billing units. Meter multipliers can be defined at the device, register, or measurement type level. They can also be time-dependent or time-independent. The system uses the algorithm D1-MTR-MULT (Apply Meter Multipliers) to apply the meter multipliers to the IMD based on the effective date and time of the meter read and the device configuration. The system also stores the original meter read and the meter multiplier value in the IMD for audit purposes. The application of meter multipliers is done before the VEE stage, as the meter multipliers are considered part of the meter read data and not part of the VEE rules. The VEE stage is where the system performs validation, editing, and estimation on the IMD using the predefined or custom VEE rules. References: About Meter Multipliers, Applying Meter Multipliers, Oracle Utilities Meter Data Management Overview