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Total 42 questions
Exam Code: CIS-SAM                Update: Oct 16, 2025
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam

ServiceNow Certified Implementation Specialist - Software Asset Management Professional Exam CIS-SAM Exam Dumps: Updated Questions & Answers (October 2025)

Question # 1

Match terms with the definitions related to Strategic Conformance:

Question # 2

Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?

A.

Software Models with deactivated discovery maps

B.

License Position Report

C.

Software Model Lifecycle Report

D.

Software Product Lifecycle Report

E.

License Workbench Report

Question # 3

Which of the following reasons could apply when a remediation option has an ‘In Progress’ status? (Choose two.)

A.

Workflow(s) or process(es) have been initiated to allocate software rights

B.

Rights are now available and can be consumed during reconciliation

C.

Workflow(s) or process(es) have been initiated to purchase software rights

D.

Workflow(s) or process(es) have been initiated to harvest software rights

E.

Customer instance is pending updates to CDS Server

Question # 4

Match the type of result levels with the corresponding definition.

Question # 5

Which of the following are available publisher packs? (Choose three.)

A.

NetSuite

B.

Citrix

C.

Oracle

D.

IBM

Question # 6

ServiceNow Discovery identifies the software running on an IP-enabled device during which of its phases?

A.

Classification

B.

Identification

C.

Port Scan

D.

Exploration

E.

Communication

Question # 7

An allocation is automatically created in which of the following scenarios? (Choose two.)

A.

After receiving the rights for software from a purchase order

B.

After a Create allocation remediation option has been taken

C.

After reconciliation runs and identifies that rights are ‘Not allocated in use’

D.

When a software installation is discovered

E.

After successfully sourcing a request via an existing entitlement

Question # 8

Which of the following are valid Remediation Options on the License Workbench after reconciliation has been run? (Choose five.)

A.

Create Entitlements

B.

Remove Metric Attributes

C.

Purchase Rights

D.

Remove Unallocated Installs

E.

Remove Unlicensed Installs

F.

Create Allocations

G.

Remove Allocation

Question # 9

What is used to determine if installations are a part of a suite only when the suite parent is not discovered on a device?

A.

inference percent

B.

product results

C.

software model

D.

model bundles

Question # 10

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

A.

Classification

B.

Scanning

C.

Exploration

D.

Identification

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Total 42 questions

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